 CSU Learn

This article outlines the mandatory training activities assigned to Chico State students, including course details, responsible departments, and contact information for questions, waivers, or alternative training requests. Completion is required to avoid account holds.

Learn how to access assigned training in CSU Learn, troubleshoot access issues, and complete required courses.

Why Did I Get an Email Saying My Training Is Expired?

This article will guide you through installing and setting up the SumTotal Mobile App to access CSU Learn on your mobile device.

This article will explain how to access CSU Learn using the Wildcat Remote Desktop (Microsoft Virtual Wildcat Lab) and start assigned training.

This article will explain the annual Data Security Awareness Training requirement at Chico State, including who must complete it, how it is assigned, and compliance expectations.

Selecting the wrong campus on the CSU login page stores a cookie that continually redirects you away from Chico State’s SSO, blocking access to CSU Learn. Opening a private window, switching browsers, or clearing the site’s cookies restores the correct Chico login screen.

This article will explain how to cancel a training registration in the CSU Learn Portal when your schedule changes.

This article will show you how to access and complete the required annual Title IX training in CSU Learn.

This article will explain why a CSU Learn training course may display a blank page and how to resolve the issue.

Learn how to disable your pop-up blocker before launching your assigned training.

This article will explain how to confirm that a CSU Learn training has been fully completed and how to locate your completion certificate.

Knowledge Base article for retired or inactive users who still receive assigned trainings.

Follow this guide to log into the CSU Learn Enterprise Training System.

Learn how to navigate the CSU Learn training portal, search for training, complete assigned courses, and verify training completion.

CSU Learn uses two pop-up windows for training: the main training window and a tracking window. If pop-ups are blocked or the tracking window is closed too soon, progress may be lost, and course completion may not be recorded. Ensure pop-ups are allowed and keep the tracking window open until the training ends.

This article will explain why some CSU Learn activities require registration and how to correctly register or re-register when prompted.

This article will explain how to retake or re-certify a training activity in CSU Learn and how to confirm your previous completion history.

This article will explain which web browsers are supported for CSU Learn and outline common issues caused by unsupported browsers.

This article will explain why a CSU Learn training may still appear as in-progress and what to check if you did not receive a completion email.

This article will explain why new employees may receive a “Your account is not provisioned” error in CSU Learn and outline what to do if access issues continue after the first paycheck.

Learn how to access your CSU Learn training transcript, filter by date, export or print records, and retrieve certificates of completion.