Avaya J-Series Desk Phone Reference Guide

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Quick Links: | Use the Avaya J-Series Quick Reference Guide | Identify Buttons and Features on Your Avaya Desk Phone |

Use the Avaya J-Series Quick Reference Guide

Use the attached PDF to view common Avaya J-Series desk phone tasks and phone icons.

The Quick Reference Guide includes:

  • Main menu icons and their functions
  • General phone icons, such as missed call, active call, hold, conference, muted microphone, and network status
  • Common call tasks, including speed dial, answering a second call, conference calling, call history, blind transfer, and retrieving voicemail
  • Contacts and settings options, including contact groups, key customization, and ringtone changes

Select the attached PDF to open it. After the guide opens, you can save a copy to your computer using the download option in your PDF viewer.

For more information about call handling and phone settings, review the attached Quick Reference Guide.

Identify Buttons and Features on Your Avaya Desk Phone

This section explains the physical buttons, indicators, and keys on the Avaya J-Series handset.

  1. Message Lamp/Ringing Indicator: A steady light indicates new voicemail messages. A flashing light indicates an incoming call.
  2. Display: Shows call information, feature details, and call appearance keys.
  3. Call Appearance: Indicates which line is currently in use.
  4. Softkeys: Select the option shown on the screen above each key. These options change depending on whether the phone is idle, ringing, or on a call.
  5. Navigation Keys: Scroll through call appearances, menus, call logs, and speed dial lists.
  6. Phone: Returns the display to the main phone screen or exits a menu.
  7. Navigation Keys: Scroll through call appearances, menus, call logs, and speed dial lists.
  8. Main Menu: Opens phone options and settings.
  9. Contacts: Opens personal and shared directories.
  10. Recents: Opens recent answered, missed, and outgoing calls. This button also lights up when you have a missed call.
  11. Message: Opens voicemail.
  12. Headset: Switches calls to a connected headset. The button lights up when the headset is active.
  13. Speaker: Lets you make or answer calls without lifting the handset. The button lights up when speakerphone is active.
  14. Volume: Adjusts the ringer, speaker, and handset or headset volume.
  15. Mute: Turns the microphone off or on during a call. The button lights up when mute is on.


Avaya desk phone with numeric indicators on each button or function

 

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