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- Knowledge Base
- Email, Calendars & File Sharing
- Calendars
This article will guide users through syncing their Outlook calendar with Google Calendar and vice versa using a web browser to ensure events appear across both platforms
- Knowledge Base
- Learning Technologies
- Zoom Virtual Conferencing
Instructions for downloading and installing Zoom on your personal device.
- Knowledge Base
- Hardware, Software & Printer Support
- Software and Licensing
- Microsoft Teams
This article will explain how to authorize Zoom and Microsoft 365 presence synchronization so your status can sync between Zoom, Microsoft Teams, Outlook, SharePoint, and other Microsoft 365 apps.
- Knowledge Base
- Business Applications & Reporting
- ChatGPT Edu
This article will explain how to connect approved Microsoft 365 apps to ChatGPT, use connected apps during conversations, and troubleshoot common connection issues.
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
Guide to using the Phish Alert button that you may see in Exchange Online / Outlook
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
- Outlook Desktop App
This article will guide users through adjusting Outlook settings via Software Center so that sent and deleted items from delegate accounts appear in the correct folders, improving shared mailbox management.
- Knowledge Base
- Email, Calendars & File Sharing
- Calendars
This article will help you understand how conference rooms and shared calendars are structured and accessed using delegate permissions at Chico State.
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
- Outlook Desktop App
This article will instruct you on sending a Mail Merge from a Delegated account via Outlook on a PC.
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
- Outlook Desktop App
This article will guide you through setting up your Chico State email on Mac and PC, including first-time setup and adding additional accounts.
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
This article will explain the new "External" email tag in Outlook, what it means, and how to handle tagged messages for improved email awareness and security.
- Knowledge Base
- Hardware, Software & Printer Support
- Software and Licensing
This article will provide a list of campus-managed software for Staff, Faculty, and Students for both campus and personal devices.
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
- Knowledge Base
- Email, Calendars & File Sharing
- Calendars
Calendly is a third-party scheduling tool that allows users to share availability and automatically create meetings on their Outlook calendar, similar to Microsoft Bookings. This article describes how Calendly can integrate with a University Microsoft 365 Outlook calendar, outlines required calendar permissions, and provides troubleshooting guidance—especially for shared or resource mailboxes.
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
This article will guide you through creating folders and setting up rules in Outlook Web, Outlook for PC, and Outlook for Mac to automate email organization.
- Knowledge Base
- Email, Calendars & File Sharing
- Calendars
This article will guide users through setting up new calendars, creating events, modifying or canceling events, and using Outlook’s scheduling features.