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- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
List of campus provided software for Staff, Faculty, and Students for both campus and personal devices.
- Knowledge Base
- Wired & Wireless Networks
- Virtual Private Network (VPN)
- Global Protect AlwaysON VPN
Instructions for use of the Global Protect AlwaysON VPN system for state or university owned machines running Windows OS.
- Knowledge Base
- Wired & Wireless Networks
- Virtual Private Network (VPN)
- Global Protect AlwaysON VPN
Click the link above to find out more about the Palo Alto Global Protect VPN
- Knowledge Base
- Wired & Wireless Networks
- Virtual Private Network (VPN)
- Global Protect OnDemand VPN
Click above for information and instructions about the OnDemand VPN client for Windows devices
- Knowledge Base
- Wired & Wireless Networks
- Campus Wireless Networks
Connect to the wireless with Game Consoles, Smart TVs, Media Streaming Devices, Barcode Scanners and more!
- Knowledge Base
- Email, Calendars & File Sharing
- Chico State Email (Exchange)
If your Chico State account gets compromised, follow these steps to secure your account.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that explores the Help section in Teams. It teaches you how to access support, find answers, and utilize troubleshooting tools. You'll learn to use the search feature to find help articles, contact support for personalized assistance, and navigate through various resources for self-help. The course also highlights how to provide feedback on Teams features and participate in user communities to share insights and learn from others.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
is a training guide focusing on the Profile section in Teams. It shows you how to customize your profile, manage your status, and adjust settings. This article also covers how to access and personalize notifications and language settings, ensuring your Teams experience is tailored to your preferences.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers the Settings section in Teams that guides Windows users through customizing their Teams experience. It covers notification management, privacy settings, account personalization, and Office integration. This article aims to enhance productivity and collaboration by teaching users to tailor Teams settings to their needs.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers the Meet section in Teams. It allows you to schedule, join, and manage meetings. You can schedule a new meeting, view upcoming meetings, and join a meeting directly from the Meet section. You can also view the details of a meeting, invite participants, and start an instant meeting.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers OneDrive in Microsoft Teams. It allows you to access and manage your OneDrive files within Teams. You can view, upload, share, and collaborate on files with colleagues in real-time. You can organize files into folders, search for files, manage file versions, and sync files to your local device for offline access.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers the Calls section in Microsoft Teams. The Calls section allows you to make and receive audio and video calls directly within the Teams interface. You can view your call history, manage your voicemail, and access your contacts and speed dial. You can also make calls to other Teams users, as well as to external phone numbers if your organization has enabled this feature. To access the Calls section, click on the Calls icon in the left-hand navigation menu.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers the Calendar section in Microsoft Teams. The Calendar section allows you to view and manage your schedule, schedule and join meetings directly within the Teams interface. You can view your calendar by day, work week, or week, see all your scheduled events and meetings, create new events and meetings, invite attendees, and set reminders. To access the Calendar section, click on the Calendar icon in the left-hand navigation menu.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers the Teams section in Microsoft Teams. The Teams section allows you to access and manage your teams and channels. You can view and join teams, create new teams, and manage team settings. Within each team, you can access and organize channels, which are dedicated spaces for conversations, files, and apps related to specific topics or projects. To access the Teams section, click on the Teams icon in the left-hand navigation menu.
- Knowledge Base
- Computer, Device, Software & Printer Support
- Software
- Microsoft Teams
This is a training guide that covers the Chat section in Teams. The Chat section allows you to send and receive instant messages with other members of your organization. You can view your recent conversations, start new chats, search for specific messages, send messages to individuals or groups, and share files. To access the Chat section, click on the Chat icon in the left-hand navigation menu.