Request Your Wildcat ID Card and Submit a Photo

Quick Links: | Request a Wildcat ID Card | Photo Criteria | Upload a Wildcat ID Card Photo | Upload a Photo for Summer Orientation |

Request a Wildcat ID Card

Who is eligible to get a Wildcat ID Card?

Eligible: 

• Active staff and faculty
• Emeritus and retired faculty
• Currently enrolled students (including undergraduate, graduate, Elder College, International Scholars, and Upward Bound participants) 
• Contractors or vendors who have been approved (see Wildcat ID Card Process for Contractors and Vendors)

Ineligible: 

• Incoming students who have not enrolled in classes or orientation
• Alumni and former students
• Former (non-retired) staff and faculty

How do I get my Wildcat ID Card?

Visit our office during business hours with your Chico State ID number and a valid photo identification (e.g., state ID, driver’s license, or passport).

• Staff and Faculty: Cards are provided free, typically during onboarding with Human Resources.
• Students: Your first Wildcat ID Card is free.
  • Students receiving a Wildcat ID Card replacement will be charged a $2.00 fee.
• Contractors and Vendors: Follow the instructions listed under Wildcat ID Card Process for Contractors and Vendors.

Online and Distance Learning Students: You can request your Wildcat ID Card to be mailed to you! 
 
Submit a Wildcat ID Card Request and include your full mailing address. Alternatively, send an email to ID-Cards@csuchico.edu with your Chico State ID number and mailing address. 

Wildcat ID Card Photo Criteria 

If submitting your own photo, please make sure that it aligns with all requirements below: 

Appropriate: 

• Framing: 
  • Shoulders-up, passport-style, facing straight at the camera
  • Extra space around your head (e.g., no cropped-off forehead)
  • Straight face or natural smile is okay
• Attire: 
  • Clothing is required (no shirtless or swimsuits)
  • Religious headwear is allowed (e.g., hijabs, turbans, kippahs)
• Composition: 
  • Center yourself in the frame with space on all sides
  • No tilted or angled heads
  • Use a solid background (your background will be automatically replaced with blue when uploaded)
• Technical Specifications: 
  • MUST be a JPEG (.jpeg) file type.
  • Minimum size: 300 x 400 pixels
  • Maximum size: 1500 x 2000 pixels
  • File size must be smaller than 5 MB (5000 KB)
  • Resolution at least 72 dpi 

Pro Tip: Use your Chico State ChatGPT Edu account to have AI help you resize or convert your image to meet the requirements. Just copy and paste the technical specifications above, upload your photo, and ask ChatGPT to check or adjust it for you. 

Sample Wildcat ID Card Photo

The image below is a good example of an ideal Wildcat ID Card photo.

Inappropriate: 

• Framing: 
  • No tilted or angled heads
  • No turned shoulders, side views, etc.
  • No distracting backgrounds (e.g., in a car, forest, etc.)
• Attire: 
  • No hats, baseball caps, scarves, headphones, AirPods, sunglasses, or face masks
    • Religious headwear is allowed (e.g., hijabs, turbans, kippahs)
• Composition: 
  • No filters, editing tools, or photo enhancements (e.g., Snapchat or Instagram filters, Photoshop, etc.)
  • No other people, pets, or props
  • No scans or photos of official IDs (e.g., driver’s license, passport)
  • No funny faces, exaggerated expressions, or cropped-off features

Submit a Wildcat ID Card Photo for Approval

Uploading an Image

1. Go to the Atrium ID Card System and click Student & Staff Login on the left. 
   • If you are unable to sign in, please contact the Wildcat ID Card Office. 
2. Sign in with your Chico State username and password. Approve your login with Duo.
3. On the left, click Upload Your Photo. 
   
    
4. Read the Photo Criteria listed on the page. It should align with the criteria above. 
5. Click Choose File, select an image, and click Upload Photo.  

If there’s an issue with your file, you’ll receive an "ERROR" message. Please fix the issues or choose a different photo, and try again. If issues persist, contact the Wildcat ID Card Office.

Cropping and Adjusting the Image

1. After uploading, you will have the option to crop your image and preview the image with the blue background.
   • The background may not be perfectly smooth. That is okay. 
2. Use the plus (+) and minus (-) icons to crop your photo. You can drag or rotate the image to center your face. 
   
3. Click Save Photo once you are satisfied with the image. Alternatively, click Delete Photo if you would like to select a different image. 
4. Click Confirm. You should see a confirmation message when your photo is sent for review. 

All submitted photos are subject to approval by the Wildcat ID Card Office. If your image is distorted, low quality, filtered, or otherwise does not meet the Photo Criteria, it may be rejected. 

After Uploading Your Photo

Once your image has been uploaded, please give our Wildcat ID Card team up to 2 business days to process your photo. You can check your photo status under the Upload Your Photo tab in Atrium. You can also contact the Wildcat ID Card Office for questions or to verify your photo status. 

If your image is approved, you should see it displayed when you click Display Virtual ID.

If your image is rejected, you’ll be notified and can upload another image using the instructions above. You can submit a new photo as often as necessary. Note that after your initial Wildcat ID Card is printed, you will have to pay a fee to get a new card.  

 Still need help? Contact the Wildcat ID Card Office for further assistance.
  
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