Search8 Results
- Knowledge Base
- TeamDynamix (TDX)
- Training & Tutorials
- Technician Training and Tutorials (TDWorkManagement)
This article will guide users through adding a new person to TeamDynamix either from the People tab or within a service request, including the required and optional contact details needed.
- Knowledge Base
- TeamDynamix (TDX)
- Training & Tutorials
- Technician Training and Tutorials (TDWorkManagement)
This article will introduce new users to TeamDynamix at Chico State, explain the difference between the Client Portal and TDWorkManagement, highlight key applications, and link to related how-to guides.
- Knowledge Base
- TeamDynamix (TDX)
- Training & Tutorials
- Technician Training and Tutorials (TDWorkManagement)
On Saturday, July 19th, TeamDynamix deployed an updated user interface for technicians. While small enhancements have been made, you will find the overall experience to be very similar to what you’ve been using.
- Knowledge Base
- TeamDynamix (TDX)
- Training & Tutorials
- Technician Training and Tutorials (TDWorkManagement)
This article will walk technicians through the process of creating a new ticket in TDWorkManagement, including required fields, service selection, and assignment details.
- Knowledge Base
- TeamDynamix (TDX)
- Training & Tutorials
- Technician Training and Tutorials (TDWorkManagement)
This article will guide technicians through managing existing tickets in TDWorkManagement, including updates, assignments, workflows, editing, and visibility of comments.
- Knowledge Base
- TeamDynamix (TDX)
- Training & Tutorials
- Technician Training and Tutorials (TDWorkManagement)
This article will explain how to build reports (queues), display them on your TDx dashboard, and use the Analysis app to track work across services, groups, or statuses.
- Knowledge Base
Simple tips for using the Chico State IT Service Catalog and Knowledge Base.
- Knowledge Base
- Project and Organizational Change Management
- TeamDynamix Project Management
This article will cover the benefits of using the copy project function in TeamDynamix along with the steps required to copy a project.