Disabling Pop-up Blockers

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Disabling your browser's pop-up blocker is highly recommended before launching your assigned training. The CSU Learn training system relies on a secondary pop-up browser window to track your progress and record your training's completion. Failure to disable your pop-up blocker may prevent you from saving your course's progress or the system may not record your completion. 

Quicklinks: | Chrome (Windows) | Firefox (Windows) | Internet Explorer <9 | Internet Explorer 9+ | Chrome (Mac) | Firefox (Mac) | Safari (Mac) |

Chrome (Windows)

By default, Chrome will notify you when a pop-up is blocked and will give you an option to see it. To turn off pop-up blocker, follow these instructions:

  1. Click the Customize and control Google Chrome menu (the three dots in the upper right corner)
  2. Select Settings.
  3. Click Advanced at the bottom.
  4. Under Privacy and security, click the Content Settings button.
  5. Select Pop-ups and redirects.
  6. To disable the pop-up blocker, uncheck the Blocked (recommended) box.
  7. To enable pop-ups on specific sites, check Blocked (recommended) and click Add next to Allow and enter: https://csu.sumtotal.host

Firefox (Windows)

  1. Select the three horizontal bars in the upper right corner.
  2. Select Options.
  3. Select the Privacy and Security tab.
  4. To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.
  5. To allow specific pop-ups, click Exceptions and enter: https://csu.sumtotal.host
  6. Close the window.
  7. Click OK.

Internet Explorer (Windows IE 8 and earlier)

  1. Click Tools.
  2. Click Pop-up Blocker.
  3. Click Turn Off Pop-up Blocker.

Internet Explorer (Windows IE 9 and later)

  1. Click the GEAR icon and select Internet Options.

  2. Select the Privacy tab.

  3. Uncheck Turn on Pop-up Blocker to disable the pop-up blocker.
  4. Click the Settings button to disable pop-up blockers for specific sites.
  5. Click OK.

Chrome (Mac)

By default, Chrome will notify you when a pop-up is blocked and gives you an option to see it. To turn off the pop-up blocker, follow these instructions:

  1. Click the Customize and control Google Chrome menu (the three dots in the upper right corner)
  2. Select Settings.
  3. Click Advanced at the bottom.
  4. Under Privacy and security, click the Content Settings button.
  5. Select Pop-ups and redirects.
  6. To disable the pop-up blocker, uncheck the Blocked (recommended) box.
  7. To enable pop-ups on specific sites, check Blocked (recommended) and click Add next to Allow and enter https://csu.sumtotal.host

Firefox (Mac)

  1. Select Preferences from the Firefox menu.
  2. Select the Privacy and Security tab.
  3. To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.
  4. To allow specific pop-ups, click Exceptions and enter https://csu.sumtotal.host
  5. Close the window.
  6. Click OK.

Safari (Mac)

  1. From the Safari menu, select Preferences
  2. Click Websites at the top of the window
  3. Select Pop-up Windows.
  4. To disable the pop-up blocker select Allow next to When visiting other websites. 
  5. To allow specific pop-ups, navigate to https://csu.sumtotal.host, follow steps 1-3 and then select Allow next to the name of the site. 
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