Popular Articles

Solving issues regarding Clearpass Onguard/NAC compliance.
Detailed descriptions of available wireless networks and requirements.
Minimally acceptable levels for computing and printing hardware at CSU Chico.
Get started with Chico VPN via Pulse Secure. This includes information, requirements, and links to use the VPN.
Clutter is a Microsoft Outlook feature that attempts to help you filter low-priority email, saving time for your most important messages.
This document outlines the policies and procedures for handling the disposal and transfer of State and Foundation electronic devices, particularly those with the capacity to store data.
Guide for students to acquire Office 365, which includes programs like Word, Excel, and Powerpoint.
Information on installing and removing ClearPass OnGuard on Windows computers.
Guide to get connect to the eduroam network for iPads and iPhones
Network Access Control (NAC) is a networking solution that controls how computers connect to the campus network.
A guide to getting Windows devices connected to the VPN via Pulse Secure.
Information on installing and removing ClearPass OnGuard on Macintosh computers.
Microsoft Exchange is the primary means of e-mail communication for faculty and staff. Exchange e-mail addresses end in "@csuchico.edu" as opposed to WildcatMail, the primary e-mail system for Student whose e-mail addresses end with "@mail.csuchico.edu".
In Summer 2015, the campus migrated to Exchange 365. This upgrade introduced a new and improved version of Outlook Web Access and may require some changes to e-mail client configuration, especially from off-campus.
Detailed information and possible workarounds for Clearpass Onguard known issues impacting Windows and Mac OS X devices.
A quick walkthru with how to use UMSTGUI10 to back up and restore user data. This should not be a replacement for good tech practices of manually verifying that all data is where it is expected to be before migration.
Pulse Secure VPN known issues
Requirements and step by step guide to get connected to eduroam on Android.
Step by step guide to resolving initializing issues with ClearPass Onguard for Windows.
Requirements and a step by step guide to get Mac OS X devices configured for eduroam.
How to log into your CSU, Chico Box account.
A guide to getting Mac OS X devices connected to the VPN via Pulse Secure.
Our online classroom learning system is Blackboard Learn. This article details how to get student and faculty help and training for Blackboard Learn.
Requirements and a step by step guide to get Windows devices configured for eduroam.