Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
IT Support
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Categories (10)
Wired & Wireless Networks
Articles and information pertaining to wired and wireless campus networks.
Expand
Learning Technologies
Information about Blackboard, LinkedIn Learning, CSU Learn, Zoom, Kaltura, and other learning technologies.
Expand
Business Applications & Reporting
Information and articles about business applications and reporting.
Expand
Email, Calendars & File Sharing
Information and articles about configuring and using email, calendars, and Box.
Expand
Campus Portal
Relevant information and links to key campus systems for students and employees.
Expand
Computer, Device, Software & Printer Support
Information about computer software, hardware, and printing.
Expand
Project & Portfolio Management
EAPP project and portfolio management involves working with project sponsors and stakeholders to define and deliver information technology services and solutions in alignment with the University's goals.
Expand
Account Center & Identity
Information pertaining to Identity Management and the Account Center.
Expand
Telephone & Voicemail
Landline telephone and voicemail service.
Expand
Website Design & Support
Information about the Cascade WCMS, web accessibility, and website best practices.
Expand
Articles (6)
IT Procurement Review (ITPR)
Running the Ally Report for your Canvas Course
Provides step by step instructions for running the Ally Course Accessibility Report in Canvas and tips for Improving your Course Accessibility Score.
Tips for Using the IT Service Catalog
Three simple tips for using the Chico State IT Service Catalog.
Using the Accessibility Checker in the Blackboard Learn Content Editor
"Getting Started" KB Article Template (TLP / DLT)
Creating a Task-Based Knowledge Base Article (TLP, DLT)
Additional Resources
Popular Articles
Get Connected! (Eduroam)
Office 365 for Students
Desktop/Laptop Standards
Managing or Disabling Clutter
Electronic Device Disposal and Transfer Procedures
Recent Articles
Campus Software Licensing & Purchasing Agreements
View Student Email Addresses in Canvas
FAQ: Inactive Students on the People Page
Desktop/Laptop Standards
Signing up for Campus Alerts
Popular Tags
webservices
(28)
cascade
(23)
Salesforce
(22)
TargetX
(20)
blackboard
(19)
studentcenter
(19)
Box
(18)
crm
(18)
accessibility
(16)
zoom
(15)