Knowledge Base

Categories (10)

Wired & Wireless Networks

Articles and information pertaining to wired and wireless campus networks.
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Learning Technologies

Information about Blackboard, LinkedIn Learning, CSU Learn, Zoom, Kaltura, and other learning technologies.
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Business Applications & Reporting

Information and articles about business applications and reporting.
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Email, Calendars & File Sharing

Information and articles about configuring and using email, calendars, and Box.
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Campus Portal

Relevant information for adding, removing, and editing the Campus Portlets for students and employees.
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Computer, Device, Software & Printer Support

Information about computer software, hardware, and printing.
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Project & Portfolio Management

EAPP project and portfolio management involves working with project sponsors and stakeholders to define and deliver information technology services and solutions in alignment with the University's goals.
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Account Center & Identity

Information pertaining to Identity Management and the Account Center.
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Telephone & Voicemail

Landline telephone and voicemail service.
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Website Design & Support

Information about the Cascade WCMS, web accessibility, and website best practices.
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Articles (2)

IT Procurement Review (ITPR)

Tips for Using the IT Catalog

Simple tips for using the Chico State IT Service Catalog and Knowledge Base.