Sentry Gatekeeper e911 - Installing on a Personal Device

After you have installed Avaya Workplace onto your personal device, follow these steps to install and activate Sentry Gatekeeper. 

SENTRY Gatekeeper is an e911 software used in conjunction with the Avaya Workplace softphone client and Microsoft Teams Calling. Remote workers can enable the address they are physically at which enables their work extension to act as their home 911 or emergency response address.

 

Support for Personal Devices


Installation of Sentry Gatekeeper on a personal device is a personal choice. It is in no way required for employment and is entirely optional. Although personal devices are not formally supported, Chico State will make a good-faith effort to support users who choose to install and use Sentry Gatekeeper on their personal devices.


Installation & Configuration 

To download Sentry Gatekeeper to your personal device, follow this link https://csuchico.box.com/s/x9ww7dsnjgi0pqhzj0s0c3shjcrm8st0 and select which folder based on your operating system (Mac or Windows PC). This links to a Chico State BOX Drive file. A new browser window may open, or you may be rerouted to a new web page. You may be required to log in with your Chico State credentials in order to download this file.

Select "Download" from the top right or underneath the file preview. 

How to download the Sentry Gatekeeper file from Box Drive.

 

Use File Explorer to navigate to the Downloads folder. Find the Sentry Gatekeeper setup file. Double-click on the file to begin running installation. Select your installation option (it should pre-select the "Only for me" option). Click Next.

Installation options for sentry gatekeeper

Next it will ask you where you want the installation file to be housed. Select where you want it to be located, or click Install.

The installation completion window will pop up. Make sure "Run SENTRY Gatekeeper" is selected and click Finish.

Sentry gatekeeper installation completion window.

Gatekeeper will automatically begin startup. If you have set up and logged into Gatekeeper on another device in the past (such as a University-owned device), it should have you log in again, and then automatically link to your account and take you to your address(es) screen. If this is your first time setting up Gatekeeper, follow the instructions here to finish setup and configure Gatekeeper. 

https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=113365