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Categories (13)
Accounts & Access
Password resets, locked accounts, and new/updated account requests.
Email, Calendars & Collaboration
Get help with email, calendar or Box, or report a problem.
Hardware & Software
Get help or request a new computer, printer, or software, or get help with a smart classroom.
Learning Technologies
Support for Blackboard, CSU Learn, Zoom, Kaltura, and other learning technologies.
Wired & Wireless Networks
Campus network service and access.
Telephone & Voicemail
Landline telephone, voicemail service, and wireless devices.
Business Applications & Reporting
Request reports and get help with administrative applications (PeopleSoft, etc.).
Project Requests, IT Consulting, & Special Services
Project requests, IT department consulting, and other specialty services.
Website Design & Support
Request website content updates and upgrades, Cascade Server support, accessibility assistance, and more.
Information Security
Services related to server and application security, identity theft, data breaches, and copyright.
Systems & Servers
Server, database, and hosting services.
Colleges & Departments
Services used internally by individual Colleges and Departments.
Other Services
Services not categorized elsewhere.
Additional Resources
Popular Services
Wildcat ID Card
Help installing and configuring software
ITSS Loaner Computer or Accessory
Enroll in 2-Step Verification (Duo)
Request a new computer, laptop, tablet, or accessory
My Recently Visited Services
Help with a lab computer (ECC)
Wildcat ID Card
Help with Blackboard
Schedule Change
Anti-Malware Block Review
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