Service Catalog

Categories (13)

Accounts & Access

Password resets, locked accounts, and new/updated account requests.
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Email, Calendars & Collaboration

Get help with email, calendar or Box, or report a problem.
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Hardware & Software

Get help or request a new computer, printer, or software, or get help with a smart classroom.
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Learning Technologies

Support for Blackboard, CSU Learn, Zoom, Kaltura, and other learning technologies.
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Wired & Wireless Networks

Campus network service and access.
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Telephone & Voicemail

Landline telephone, voicemail service, and wireless devices.
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Business Applications & Reporting

Request reports and get help with administrative applications (PeopleSoft, etc.).
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Project Requests, IT Consulting, & Special Services

Project requests, IT department consulting, and other specialty services.
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Website Design & Accessibility

Request website content updates and upgrades, Cascade Server support, accessibility assistance, and more.
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Information Security

Services related to server and application security, identity theft, data breaches, and copyright.
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Systems & Servers

Server, database, and hosting services.
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Colleges & Departments

Services used internally by individual Colleges and Departments.
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Other Services

Services not categorized elsewhere.
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