Service Catalog

Categories (13)

Accounts & Access

Password resets, locked accounts, and new/updated account requests.

Email, Calendars & Collaboration

Get help with email, calendar or Box, or report a problem.

Hardware & Software

Get help or request a new computer, printer, or software, or get help with a smart classroom.

Learning Technologies

Support for Canvas, CSU Learn, Zoom, Kaltura, and other learning technologies.

Wired & Wireless Networks

Campus network service and access.

Telephone & Voicemail

Landline telephone, voicemail service, and wireless devices.

Business Applications & Reporting

Request reports and get help with administrative applications (PeopleSoft, etc.).

Project and Change Management Office

The Project and Change Management Office (PCMO) supports Chico State’s mission by providing consistent project and change management processes in executing technological initiatives, improving business processes across campus, and supporting change adoption of transformational programs in service to students, faculty, and staff.

Website Design & Accessibility

Request website content updates and upgrades, Cascade Server support, accessibility assistance, and more.

Information Security

Services related to server and application security, identity theft, data breaches, and copyright.

Systems & Servers

Server, database, and hosting services.

Colleges & Departments

Services used internally by individual Colleges and Departments.

Other Services

Services not categorized elsewhere.