Chico State Accounts & Security

Information pertaining to Identity Management and the Account Center.

Categories (6)

Duo Multifactor Authentication

Duo Multifactor Authentication adds a second layer of security to your online accounts.

If you already have a phone number enrolled in Duo and need to activate the Duo Mobile app, text DuoMobile to 1-877-529-8585. Follow the SMS prompts to complete the activation process.

Faculty Center

Access the Faculty Center

Student Center

Training guides for how to use the updated Student Center.

Wildcat ID Card Access

Articles regarding Wildcat ID Cards, including physical access, card replacements, etc.

Accounts

Contains instructional articles about the different types of accounts.

Keeper Security

Guides and Tutorials related to Chico State's Password Management tool, Keeper Security.

Articles (14)

Pinned Article Managing Your Information in Account Center

This article will guide you through accessing your user information in Account Center, updating your display name, managing your Door Access PIN, and ensuring your password recovery and Chico State Alerts information is up to date.

Pinned Article Reset Chico State Password (Portal Password)

This article will explain Chico State’s password requirements and provide step-by-step instructions for resetting your password using a PIN, security questions, or the Account Center.

Account Center Entitlements Catalog

This article will explain which accounts and services (e.g., email, Canvas, VPN) are available to Chico State users based on their affiliation, including students, employees, non-members, auxiliaries, and instructors.

Annual Access Reauthorization in Account Center

This article will guide ReportsTo MPPs through completing annual access recertification in Account Center for campus applications containing protected data.

Annual User Access Review Procedure for Level-1 Systems

This article will explain Chico State’s annual review process for verifying and certifying user access to Level-1 applications containing confidential or protected data

Chico State Account Overview and Lifecycle

This article will provide an overview of Chico State accounts, including what accounts are provided to students and employees, when they are created and removed, and what they are used for.

Claiming Your Chico State Student Account

This article will guide new students through the process of claiming their Chico State account, setting up security questions, and creating a password. It also explains how to check application status and what services become available after enrollment.

Getting Ready for Remote ID Verification

This article will explain the Remote ID Verification process at Chico State, including what it is, what you need to prepare, and how to complete the verification over a Zoom call with IT Support Services.

Microsoft 365 License Entitlements at Chico State

This article will explain how Microsoft 365 licenses (A1, A3, and A5) are assigned based on an individual’s affiliation with Chico State, and outline what Microsoft 365 services are available under each license type.

Recovering Your Chico State Username

This article will guide you through recovering your Chico State username and locating your Chico State ID number, whether you are a student or an employee. It also provides steps for retrieving your username via email.

Student Account Lifecycle and Deprovisioning FAQs

This article will explain how Chico State student accounts are affected after graduation, including how long accounts remain active, what access is retained, and how to save your data before deletion.

Updating Your Display Name

This article will explain how to update your display name in the Chico State Account Center, how long changes take to apply, and where your updated name will appear. It also covers cases where a legal name change is required.

Username Generation in Account Center

This article will explain how Chico State usernames are generated and how to request a change through IT Support Services.

Using MOVEit for Secure Data Transfer

Quick guide for using MOVEit for sending securely encrypted files on campus.