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Account Center

Information pertaining to Identity Management and the Account Center.

Articles (13)

Account Center Entitlements Catalog

Campus users get accounts and access based on their relationship (AKA affiliation) with the University. This Entitlements Catalog outlines the specific accounts/access that are provided to each affiliation.

Account Lockouts

How to handle reoccurring account lock outs.

Active Directory and Office 365 Changes (May 20, 2017) - FAQ

The new Identity & Access Management system, Account Center will launch June 1, 2017. Once the new system is live, campus users will see several changes in Active Directory and Office 365 (Exchange) that are managed by Account Center.

Claiming your new Chico State account

State employees, auxiliaries (AS, Foundation), consultants, guests, and volunteers can claim their new Chico State account following these steps.

Display Name - How to change your display name in Account Center

In June, campus users will be able to change their display name in Office 365, Google Apps and Blackboard Learn through Account Center.

Forgot Password FAQ

Instructions for recovering your account if you've forgotten your password.

Searching for Campus Users in the Global Address Book in Office 365 (Exchange)

How to search for users in the Global Address List in Outlook after June 1, 2017

Username generation in Account Center

Usernames are generated by Account Center from the preferred name or legal name supplied by PeopleSoft.  For employees, auxiliaries and students, Usernames are derived from the first letter of the first name + middle initial + full last name and a numeric value if the username is not unique.  This process is automated through Account Center, therefore it is no longer possible for campus users to request a custom Username that does not follow the naming convention listed above.

Searching email in Outlook and Office 365

Search Mail and People in Outlook