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Account lifecycle and access after graduation
How long will my accounts remain active?
After 2 years of no active enrollment, the following accounts are disabled (you cannot log in, but data still exists):
- Microsoft 365 (email and OneDrive)
- Google Workspace
- Canvas
- Chico State Portal
After 3 years, all accounts are permanently deleted.
This applies unless you have another active affiliation with Chico State, such as employment or returning as an active student.
How can I get transcripts?
If you are currently enrolled or graduated within the past 2 years, you can access your Unofficial Transcripts through Student Center.
If it has been more than 2 years since you graduated, you no longer have access to the Student Center. You can request an unofficial transcript through the Office of the Registrar. Requests must be ordered and picked up in person at the Student Services Center, room 110.
You may also order an official transcript through the National Student Clearinghouse.
What if I am planning to take more classes?
If you take a semester or year off, you may receive a message about accounts being deprovisioned. As long as you continue your courses within the two years, your accounts will not be affected.
What if I am an employee?
If you are an employee or become an employee within the two years, your accounts will not be affected. It is only when you fully separate that your accounts will change.
Where can I get more information?
How can I keep access to my Chico State accounts after separating?
There is no option to retain Chico State accounts after separation.
Save your data
Before your account is permanently deleted, download or transfer any data you want to keep.
Still need help? Contact IT Support Services for further assistance.
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