Chico State Account Overview and Lifecycle

Quick Links: | Overview of Chico State accounts | Student accounts and lifecycle | Employee accounts and lifecycle | Account descriptions |

Overview of Chico State accounts

When you become a student, employee, or affiliated user at Chico State, you are provided with accounts that allow you to access university systems, complete coursework, and perform job responsibilities.

Accounts are typically created when your relationship with the university begins and are disabled or deleted after you leave.

Student accounts and lifecycle

Students are provided access to the following systems:

  • Microsoft 365 (email and OneDrive)
  • Active Directory
  • Chico State Portal
  • Google Workspace
  • Canvas
  • Salesforce Community
  • Duo Multifactor Authentication
  • Eduroam wireless
  • Student Center (PeopleSoft)

Account timing:

  • Some accounts are created when an application is submitted
  • Remaining accounts are created when the student is activated for the term

After leaving Chico State:

  • Accounts are disabled after 2 years of no active enrollment (you cannot log in, but data still exists)
  • Accounts are permanently deleted after 3 years

Employee accounts and lifecycle

Faculty, staff, and auxiliary employees are provided access to:

  • Microsoft 365 (email and OneDrive)
  • Active Directory
  • Chico State Portal
  • Google Workspace
  • Canvas
  • Box
  • Duo Multifactor Authentication
  • Eduroam wireless
  • PeopleSoft

Additional systems (such as Salesforce) may be provided based on job role.

Account timing:

  • Accounts are created on or before the employee's start date

After leaving Chico State:

  • Accounts are disabled immediately upon separation
  • Accounts are typically deleted approximately 1 year after separation

Account descriptions

Microsoft 365

Provides your Chico State email and access to tools such as Outlook and OneDrive. This is Chico State’s official method of communication.

Learn more: 

Active Directory

Allows you to log in to Chico State–managed computers and access certain resources, including your Chico State email. 

If you cannot sign in or believe your account may be locked, contact IT Support Services. 

Chico State Portal

Provides a personalized view of Chico State systems, services, and important links.

Visit: portal.csuchico.edu

Google Workspace

Provides access to Google tools such as Drive, Docs, Sheets, Slides, and Calendar for Chico State coursework and collaboration.

Learn more: 

Canvas

Chico State’s learning management system (LMS), used to access course materials, submit assignments, and communicate with instructors.

Learn more: 

Salesforce Community

Allows Chico State students to schedule advising appointments and register for campus events.

Duo

Provides Multifactor Authentication (MFA) to protect your Chico State account by requiring an additional verification step during login.

Learn more:

Eduroam wireless

Provides secure wireless network access at Chico State and at participating institutions worldwide.

Get Connected: Eduroam Knowledge Base

PeopleSoft (Student Center / Faculty Center)

Chico State’s administrative system used for academic, financial, and employee information.

  • Students: register for classes, view financial aid, and manage records
  • Employees: manage HR, payroll, and financial systems

Learn more:

Box

Provides secure, cloud-based storage and collaboration for Chico State files and projects.

Learn more: 

 Still need help? Contact IT Support Services for further assistance.
  
 Help us improve our Knowledge Base! Click Yes or No below, then let us know what worked — or what didn’t. Your feedback helps us improve our content and provide the best possible support.