Finding Users in the Global Address List (GAL) on Outlook for PC

Using the Global Address List on Outlook for PC

The Global Address List (GAL) in Microsoft 365 (Exchange) is organized alphabetically by first and last name. Follow the steps below to locate users in Outlook on a PC.

  1. Open the Outlook Desktop App.
  2. Select New Email.
  3. Click on the To button.
  4. In the Address Book drop-down, select Global Address List.
    1. DO NOT choose "Offline Global Address List". This could show irrelevant or incorrect results. 
  5. Type in the user's first or last name, then click the arrow. This will populate all relevant results.
    Global Address List on Outlook PC
     
  6. Select the correct user and click OK. This will insert their email address in the To field.

 

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