Quick links: | Remove Eduroam | Setup Eduroam | Special Notes |
PLEASE REMOVE PREVIOUSLY SAVED EDUROAM CONNECTIONS FROM YOUR DEVICE BEFORE YOU CONTINUE!
It is recommended to remove the "csuchico" wireless network profile from your Ubuntu Linux device to prevent it from automatically connecting to it after setting up "eduroam" wireless. The process to remove the "eduroam" wireless profile is identical to the following process for removing "csuchico" wireless profile.
1. In the top right corner menu on your screen, select the wireless icon to expand the wireless connections menu. Click your wireless connection then select "Wi-Fi Settings"
2. In the Wi-Fi Settings menu, the networks you are configured to connect to will have a small gear icon. Click the gear next to the profile you would like to remove
3. From here, simply click the "Forget Connection" button at the bottom of the window
4. Repeat this process for each wireless connection profile you would like to remove from your device.
1) Go to "Settings" -> Wi-Fi
-> Turn on Wi-Fi using the slider button
-> Under "Visible Networks" select the "eduroam" SSID
2) In the "Wi-Fi Security" field, leave the default as "WPA & WPA2 Enterprise"
3) Change the "Authentication" field from the default of "Tunneled TLS" to "Protected EAP (PEAP)"
4) Leave the "Anonymous Identity" field as an empty/blank field
5) In the "Domain" field type in csuchico.edu
6) Check the box "No CA certificate is Required"
7) In the "PEAP version" field, leave the default as "Automatic"
8) In the "Inner Authentication" field, leave the default as "MSCHAPv2" is selected
9) In the "Username" field, enter your email address: username@csuchico.edu
10) In the "Password" field, enter your domain password
11) Under "Visible Networks", you should now see "Connected" in the eduroam SSID
Some older Linux based systems have issues connecting to eduroam due to a Linux network driver issue with the Microsoft MSCHAPv2 protocol.
It is preferable that your system connects to eduroam because PEAP/MSCHAPv2 encrypts your data connection. We recommend that you either use a newer version of Linux or update your system to get this working driver. If you desire to use a system that is unable to connect to eduroam, we have provisions in place for your system to access the campus network via the "csuchico" wireless. To use this, please delete any wireless profiles you may have saved for "eduroam" or "csuchico-guest" and continue to use the "csuchico" wireless. This network requires no username or password - please leave these fields blank. If your system does not connect the first time, power off your system for 10+ minutes. Power the system back on and try connecting again. Sometimes it takes a few tries for our system to identify your device, but once it has completed its checks, you should be able to access the internet from "csuchico" without being redirected to the eduroam "SIGN ME UP!" page.
If you continue to have issues connecting to our wireless network please contact the ITSS Helpdesk at 530.898.HELP (4357) or stop by in Meriam Library 142 or CLICK HERE to start a support incident ticket.
Dual-boot systems (i.e., Windows & Ubuntu):
As outlined above, our system decides what network access rights to assign to your device based on the operating system it thinks you are running. With a dual-boot system, every time you switch operating systems and attempt to connect, our system will reclassify your device and potentially change its access. As you can imagine, this may cause inconsistent behavior with regard to your wireless internet access.
If you are having trouble with the "SIGN ME UP!" website redirect on a dual-boot system, please contact the ITSS Helpdesk at 530.898.HELP (4357) or stop by in Meriam Library 142 or CLICK HERE to start a support incident ticket. Please be prepared with the wireless MAC address for your device.
Feedback
Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone at (530) 898-4357.