Information pertaining to Identity Management and the Account Center.
This article will guide you through accessing your user information in Account Center, updating your display name, managing your Door Access PIN, and ensuring your password recovery and Chico State Alerts information is up to date.
This article will explain Chico State’s password requirements and provide step-by-step instructions for resetting your password using a PIN, security questions, or the Account Center.
This article will explain which accounts and services (e.g., email, Canvas, VPN) are available to Chico State users based on their affiliation, including students, employees, non-members, auxiliaries, and instructors.
An overview of accounts that users will receive, the timing of account creation and deletion, and a description of the uses for those accounts.
This article will guide new students through the process of claiming their Chico State account, setting up security questions, and creating a password. It also explains how to check application status and what services become available after enrollment.
Answer to questions that continuing students may have about their Chico State accounts.
This article answers questions about Chico State account deprovisioning often asked by users.
This article will guide you through locating users in the Global Address List (GAL) using Outlook on a PC to ensure accurate email recipient selection.
This article will explain the Remote ID Verification process at Chico State, including what it is, what you need to prepare, and how to complete the verification over a Zoom call with IT Support Services.
Shows managers how to log in to Account Center and reauthorize team member access to applications containing level 1 data
This article will guide you through recovering your Chico State username and locating your Chico State ID number, whether you are a student or an employee. It also provides steps for retrieving your username via email.
This article will explain how to update your display name in the Chico State Account Center, how long changes take to apply, and where your updated name will appear. It also covers cases where a legal name change is required.
This article will explain how Chico State usernames are generated and how to request a change through IT Support Services.
Quick guide for using MOVEit for sending securely encrypted files on campus.