Information about computer software.

Categories (5)

BitLocker is Microsoft's disk encryption tool that is designed to safely protect all the data stored on a hard drive. When the entire hard disk is encrypted, everything on that disk is protected if the computer is lost or stolen.

CSU Chico provides BitLocker file encryption for managed university computers. Contact your desktop IT staff or IT Support Services (ITSS) to enable this important service.

Identity Finder is a program that locates Protected Level 1 data in files such as Word, Excel, PDF, or email messages. In addition to locating Protected Level 1 data, Identity Finder can perform actions on locations that contain Protected Level 1 data. Such actions include the ability to delete (Shred), redact (Quarantine), and archive your results in order to protect yourself (or others) from identity theft.

The Application Catalog is the user’s gateway to the available applications that they can install. Users can install or request applications by using the web-based Application Catalog.

Multifactor Authentication with Duo adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

Adobe Creative Cloud is a group of applications used for design, productivity, and development. Adobe CC is available on Windows and Mac desktops, as well as some mobile devices.

All CSU, Chico Faculty, Staff, and Students have been given access to Adobe Spark. Adobe Spark is a program that lets users create a variety of visual content, including animations, posters, and social media posts.

To get access to the full Creative Cloud suite, you can submit a request to IT Support Services.

Articles (30)

Backing Up Bookmarks

Backing up your browser bookmarks in Chrome, Firefox, or Internet Explorer.

Campus Software Licensing & Purchasing Agreements

List of campus provided software for Staff, Faculty, and Students for both campus and personal devices.

Enabling Adobe Reader plug-in in Chrome

This article will cover how to enable the Adobe Reader plugin for Chrome in the event that Chrome can not open a PDF with a specific type of form data.

How to Check Your Software Version - Android

This article will show you how to check which version of the android operating system your Android phone is running.

How to Clear Web Browser Cache and Cookies

This document details how to clear web browser cache and cookies on a PC and a MAC using Firefox, Internet Explorer and Safari.

How to Print Double Sided

This article explains how to print double sided from Word, Internet Explorer, Firefox, and Adobe PDFs.

Jamf Pro Services for Macs

How to use Self Service on Campus Macs

Java Security

Information and security recommendations for Java.

Keychain First Aid

This article shows you how to use Keychain First Aid if you are experiencing problems with your keychain access password.


Provides an introduction to students for MATLAB registration and installation.

MestReNova on Personal Devices

Installing MestReNova on personal devices

Microsoft Project for Students via Azure

How to install Microsoft Project on a personal PC

Microsoft Project Virtual Access

A brief article explaining how to connect to a machine with Microsoft Projects through the Wildcat lab. This also includes how to save projects to the desktop.

Office 365 for Students

Guide for students to acquire Office 365, which includes programs like Word, Excel, and Powerpoint.


Pronto is a texting app connected to Blackboard Learn. We have adopted  “Pronto,” to meet students where they spend their time, on their phones. Pronto also works via a website for students who don’t have smartphones.

Resetting your Keychain Password

If Keychain Access repeatedly asks for your password after you have entered it, or if you do not know your keychain password, it may need to be reset.

Set Screen Lock - Android

This article will cover how to add a lock screen to your Android Devices, so that a password is required each time you unlock the phone

*NOTE: This article was created using stock Android 10 on a Pixel device. Screens and menus may vary depending on your device manufacturer and Android Version*

Set Screen Lock - iOS

This article will cover how to add a lock screen to your iOS devices (iPhone and iPad), so that a passcode is required each time you unlock the phone

Setting Program as Default Program in Windows 10

This article will walk you step by step on setting your your programs as default in Windows 10

TechSmith - Camtasia and Snagit Info and Installation

Information about Camtasia, Snagit, and how to install applications on both Macs and PCs.

Updating Browser Bookmarks

Deleting and updating browser bookmarks.

VMWare Setup

How to access VMWare

WinSCP Configuration for YourWeb

This document details how to configure your FTP Account information for the YourWeb in WinSPC.