Hardware, Software & Printer Support

Information about computer software, hardware, and printing.

Categories (7)

Classroom Technology

Support documentation for using classroom technology, including Kramer VIA, smart classrooms, and Zoom digital signage systems.
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Hardware Support

Support documentation for purchasing, setting up, and updating campus-managed devices, including BitLocker and encryption guidance for Mac and PC.
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Loaner Laptops & Devices

Support documentation for requesting and using loaner laptops and other devices, including eligibility, checkout procedures, and return guidelines.
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Printing Services

Support documentation for student CatPrints printing as well as staff and faculty MFP and non-MFP printing, including setup, usage, and troubleshooting guidance.
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Server Infrastructure & Security

Support documentation for server infrastructure and SSL certificate management, including rotation and automation.
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Software and Licensing

Support documentation for campus software, including Microsoft, Adobe, SPSS, and other applications, plus guidance on licensing and the Application Catalogs.
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Virtual Labs and Cloud Desktops

Support documentation for accessing and using virtual and cloud desktops, including connection instructions, available software, and troubleshooting guidance.
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Articles (1)

Getting Started with the National Research Platform (NRP) & Nautilus at Chico State

This article will explain what the National Research Platform (NRP) and Nautilus are, how Chico State faculty and students can gain access, and where to find training and support resources.