Answers to common questions and issues faculty encounter in Canvas.
You can access help and support within Canvas by navigating to the Help menu, using the knowledge base, contacting support through chat, or calling the support hotline. This process assists both faculty and students in resolving their Canvas-related issues efficiently.
In Canvas, instructors cannot add people to academic courses. However, instructors can add certain roles to sandbox courses. All people are managed through an integration between PeopleSoft and Canvas. New people are keyed into PeopleSoft by the relevant academic department's scheduler at the direction of the department chair.
Faculty: Use this article as a helpful guide for frequently asked questions at the start of the semester
Faculty and students may find themselves needing to access course materials, submissions, or records from a previous term in Canvas. Courses from previous terms are not immediately visible on the Canvas dashboard due to the platform's design, which prioritizes current and upcoming courses for a more organized user experience. Courses in previous terms can be found in your past enrollments.
Canvas offers many great communication options. Use this guide to understand the communication tools available to you.
Faculty: Use this article as a helpful guide for frequently asked questions at the end of the semester
Looking at examples of real course sites can be inspiring and helpful. The following are actual course sites created by Chico State instructors who have generously shared their content.
TidyUP is a Canvas tool that allows instructors to clean up their courses by identifying and removing unused files, empty folders, and outdated content. Using TidyUP helps improve course organization, performance, and accessibility.
This is an article which explains how to copy course content in Canvas.
Faculty can create sandboxes in Canvas to prepare content, experiment with Canvas features, or collaborate with colleagues. Sandboxes are courses that will never receive student enrollments.
This is an article informing users how to display courses on their Canvas dashboard.
Students at Chico State typically have access to Canvas for a period of 24 months after separating from the university.
At Chico State, instructors cannot change the name of their Canvas course directly. However, you can set a nickname for your course to easily identify it in the Canvas dashboard. The nickname is only visible to you and doesn't affect the course name for other users.
This article guides instructors through accessing and interpreting the Ally Course Accessibility Report in Canvas, highlighting the importance of understanding and improving course material accessibility.
Instructors cannot unpublish a Canvas course after grades have been entered, aligning with Canvas's philosophical stance to ensure student access to educational records. This situation commonly occurs when courses are briefly published for administrative purposes.