Get answers to common issues with Canvas group sets, cross-listing, rosters, and student enrollments.

Articles (13)

Pinned Article Add Students, TAs, or Instructors to a Canvas Course

In Canvas, instructors cannot add people to academic courses. However, instructors can add certain roles to sandbox courses. All people are managed through an integration between PeopleSoft and Canvas. New people are keyed into PeopleSoft by the relevant academic department's scheduler at the direction of the department chair. ​​​​​​​

Pinned Article Create Canvas Groups Manually

Creating groups manually in Canvas lets instructors control the group structure, names, and size for course activities. In Canvas, this is done from the People page by creating a group set with the Create groups later option and then adding each group individually.

Access Assignments Submitted by Dropped Students in Canvas

This article will show instructors how to access assignment submissions from students who have dropped a Canvas course.

Canvas Shows a Cryptic Error When Creating a Group Set

Instructors encounter a "400 Bad Request" error in Canvas when trying to create a group set with a name that conflicts with an existing group set. The error is resolved by selecting a unique name for the new group set.

Cross-Listing (Combining) Multiple Canvas Course Sections

Cross-listing courses in Canvas is a useful feature that allows instructors to combine multiple course sections into a single "parent" course. In Canvas, cross-listing is performed by the instructor. This article discusses what a cross-listed course is, who can cross-list courses, and provides step-by-step instructions on how to cross-list courses in Canvas.

Download a Course Roster from Canvas

This article will explain how instructors can view and download Chico State student email addresses using Course Analytics in Canvas, including where to find the information, how to export a class roster, and what to expect if data appears delayed or incomplete.

Emailing Students Based on Criteria in Canvas

Canvas allows instructors to send messages to students based on grade or assignment status using the “Message Students Who…” feature. This article covers how to use that feature in Course Analytics, the Gradebook, and individual assignment views.

FAQ: Common Access Issues in Canvas

If you are facing issues accessing Canvas, there could be several reasons behind it. Depending on whether you are an instructor or a student, the troubleshooting steps may vary. These are the common reasons and their respective solutions.

FAQ: Course Access and Incomplete Grades in Canvas

This article addresses common questions about access to the Canvas Learning Management System. Topics include course access for students and instructors and how Canvas handles incomplete grades.

FAQ: Inactive Enrollments in Canvas

This article will answer common questions about inactive enrollments in Canvas and how they appear in your course.

Missing Student Posts in SpeedGrader

When instructors set up graded group discussions in Canvas, it creates both individual group discussions and a course-level discussion. If a student is not added to a group, they can post to the course-level discussion and prevent their responses from showing in SpeedGrader.

Name Discrepancies in Canvas

This article will explain why names may appear differently in Canvas and PeopleSoft and how to resolve discrepancies.

View Accurate Student Rosters in Cross-Listed Canvas Courses

This article will explain why students may appear in multiple sections in cross-listed Canvas courses and how to view an accurate roster.