Quick Links: | Viewing and Downloading Student Email Addresses in Canvas | Course Analytics Data Timing and Common Issues |
Viewing and Downloading Student Email Addresses in Canvas
Instructors can view and download students’ Chico State email addresses in Canvas using the Course Analytics feature. Courses must be published for Course Analytics to be available.
- Log in to Canvas and open your course.
- If the course is not visible on your dashboard, select Courses, then All Courses.
- From the course home page, select Course Analytics in the right-hand sidebar.
- Select the Students tab to view student email addresses beneath each student’s name.
If you need to download the report:
- From Course Analytics, select the Reports tab.
- Run the Class Roster report.
- If prompted to apply filters, select Run Report without making changes.
- Download the report when it finishes processing.
- Open the file in a spreadsheet application such as Microsoft Excel or Google Sheets.
- Locate student email addresses in the Email column.
Course Analytics Data Timing and Common Issues
Not all my students are displayed, or the information in Course Analytics is outdated
- After publishing a course, it may take up to 72 hours for Course Analytics data to appear.
- Student and course activity data refreshes approximately every 24 hours.
- Some reports may be delayed by up to 40 hours.
- Only active and completed student enrollments are included in Course Analytics.
- Inactive or deleted enrollments do not generate analytics data.
If Course Analytics continues to display a message indicating that course data is still being processed after several days, contact Learning Technology Services for assistance.
Still need help? Contact Academic Technology for further assistance.
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