Zoom is Chico State’s video conferencing solution available to all students, faculty, and staff.
Your Chico State Zoom account enables you to host meetings, secure meetings, record to the cloud, transfer cloud recordings to Kaltura media,
This article organizes all of the Zoom knowledge base articles by "big picture" process flow.
Every single faculty member, student and staff member understand how to verify that they are signed in to Zoom using SSO single-sign on.
This ensures features such as unlimited meeting times, recording and breakout rooms will work correctly.
When third-party cookies are disabled, users may see a "Cookies are blocked or not supported" error when launching Zoom from Canvas. Follow these browser-specific steps to enable third-party cookies for Canvas and Zoom.
If you record to the cloud, your Zoom recording should automatically transfer to Kaltura, Chico State's media server. However, if Kaltura is having prolonged issues, you can share a direct link to the zoom recording from the Chico State Zoom portal. Warning: the Zoom cloud recordings are only valid for 30 days.
How to highlight, and point out things on your screen share using annotation tools such as arrow, disappearing pen, etc.
This article provides instructions for updating Zoom on personal devices, outlines troubleshooting steps for common update issues, and suggests next steps for leveraging new Zoom features and improvements.
Access and manage Zoom meeting registrant information quickly through the Zoom web portal. View a list of registered participants or download a detailed registration report for use in other tools.
Breakout rooms allow you to split your Zoom meeting in up to 50 separate sessions. The meeting host or co-host can choose to split the participants of the meeting into these separate sessions automatically or manually, or they can allow participants to select and enter breakout sessions as they please. The host or co-host can switch between sessions at any time. Although Zoom Support has good information on managing breakout rooms, we wanted to highlight a few limitations for you here.
Adding a profile picture to your Zoom account helps build a sense of community during virtual classes. This guide will show you how to add a profile picture and change default settings on the Zoom portal.
Your Personal Meeting Room is a virtual meeting room permanently reserved for you that you can access with your Personal Meeting ID (PMI) or personal link, if applicable.
Zoom has an automatic captioning feature which can be enabled through your Zoom Account. The feature allows for live transcriptions during meetings and the ability to save the meeting transcript as an editable, searchable document.
Learn how to enable AI Companion features such as in-meeting questions, meeting summaries, and smart recordings in your Chico State Zoom account. Follow these steps to configure AI Companion settings and understand best practices for use in educational settings.
Users notice incorrect or missing department information in Zoom, usually after a department or job change. The issue stems from delays in PeopleSoft updates, requiring manual follow-up with HR after a few pay periods.
Learn how to sign in using your Chico State credentials via the Zoom mobile app and join a meeting, ensuring full access to features such as breakout rooms.
Learn how to pre-assign breakout rooms in Zoom by enabling the feature in meeting settings, creating rooms, and assigning participants.
Learn how to manage pre-assigned breakout rooms during your Zoom by allowing participants to choose their rooms and troubleshooting common issues with participant assignment.
This article explains how to open pre-assigned breakout rooms in Zoom and includes best practices, such as allowing participants to choose their own breakout rooms to minimize management for the host.
Some Zoom users have reported having a multitude of small 3- to 17-second videos of single students, usually unaware and not talking, showing up in their recordings or in the Kaltura My Media area. This is often caused by the combination of two settings: join before host and automatic recording.
This article explains how to record a Zoom meeting to the cloud and transfer it to Kaltura, with cloud recording being enabled by default for faculty and staff, and a guide on how students can enable this feature.
This guide provides instructions on sharing your screen in Zoom meetings, enhancing communication and engagement.
Users receive an SSO error due to Zoom's failure to automatically provision accounts. Learning Technology Services needs to manually provision the account.
This guide explains how to transfer a local Zoom meeting recording to Kaltura, ensuring the video is accessible for viewing and sharing within your institution.
Process for enabling polling, creating and launching polling.
This guide explains how instructors can use Zoom's "All screens mode" feature to view all participants' screens simultaneously. It includes steps for setting up before the meeting and actions to take during the meeting to monitor participants effectively.
This article explains how to generate and download a participation report for Zoom meetings through the Chico State Zoom portal, ensuring it shows accurate attendee details by enabling authentication and requiring SSO login.
Zoom meetings are limited to 40 minutes for users without a licensed account. Licenses are assigned automatically based on specific university affiliations.
Learn how to identify when participants are waiting to join your Zoom meeting, both before it starts and during the meeting. This includes checking email notifications before the meeting and using the participants panel during the meeting.
This article explains how to forward Zoom meeting waiting notifications to alternate hosts by setting up a rule in MS Exchange.
Instructions for downloading and installing Zoom on your personal device.
All students, faculty and staff can host and record their own Zoom meetings. You can start a Zoom meeting for multiple participants or just yourself if you want to record a screenshare. Zoom cloud recordings automatically transfer to your Kaltura media library for longer-term storage.
After recording a Zoom Meeting to the cloud you can access, review and edit the full audio transcript and captions through your Chico Zoom Portal.
There are numerous places from which you can start your Zoom meeting, depending on your preferred method.