Zoom is Chico State’s video conferencing solution available to all students, faculty, and staff.
Your Chico State Zoom account enables you to host meetings, secure meetings, record to the cloud, transfer cloud recordings to Kaltura media,
This article organizes all of the Zoom knowledge base articles by "big picture" process flow.
Every single faculty member, student and staff member understand how to verify that they are signed in to Zoom using SSO single-sign on.
This ensures features such as unlimited meeting times, recording and breakout rooms will work correctly.
This shows users how to start a chat with other users in Zoom desktop client
Users attempting to sign in to Zoom with SSO may see a “Something went wrong” error when Zoom’s automatic account provisioning fails. Learning Technology Services must manually provision the account using the tracking ID to restore access.
This article provides instructions for updating Zoom on personal devices, outlines troubleshooting steps for common update issues, and suggests next steps for leveraging new Zoom features and improvements.
Generic Zoom accounts let departments host Zoom meetings under a shared, department-branded account without sharing passwords or managing settings themselves. These accounts are centrally managed by Learning Technology Services, and designated users schedule and host meetings on the account’s behalf while cloud recordings are delivered to a departmental Kaltura group.
Learn how to secure your Zoom meetings by adjusting authentication settings, enabling the Waiting Room, restricting participant actions, and using host controls to prevent disruptions.
This article explains how to record a Zoom meeting to the cloud and transfer it to Kaltura, with cloud recording being enabled by default for faculty and staff, and a guide on how students can enable this feature.
This guide provides instructions on sharing your screen in Zoom meetings, enhancing communication and engagement.
This guide explains how to transfer a local Zoom meeting recording to Kaltura, ensuring the video is accessible for viewing and sharing within your institution.
This guide explains how instructors can use Zoom's "All screens mode" feature to view all participants' screens simultaneously. It includes steps for setting up before the meeting and actions to take during the meeting to monitor participants effectively.
Zoom error code 2216 in Canvas usually happens when you're signed in to a personal Zoom account. Signing out of Zoom and signing in through the Chico State portal fixes the issue.
Instructions for downloading and installing Zoom on your personal device.