Microsoft Office 365 Email Setup for Android Devices

Configure an Android Device

Due to Android device configurations, it is recommended that you use the Outlook app for your Chico State email. Most native Android mail apps are not compatible with Microsoft Office 365 email.

Installing Outlook on Android

Re-adding the account via Outlook App:

  1. Install the Outlook App through your device's native app store, if you have not done so already.
  2. Once installed, open the Outlook app and tap "Get Started" 
  3. Select "Add Account" and enter your Chico State email address (
  4. Enter your Chico State password and hit "Sign in"
  5. Make sure that you get a Duo prompt after this screen. If you don't get a Duo prompt, you have not authenticated properly and may need to try again. 

If you experience any issues or have questions or concerns, please call ITSS at (530) 898-4357.

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Article ID: 11691
Mon 3/14/16 12:50 PM
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