Support documentation for the PeopleSoft enterprise resource planning system, including Campus Solutions, Human Resources, and Finance applications.

Articles (8)

Pinned Article Introduction to PeopleSoft Applications and Access

This article will provide an overview of PeopleSoft applications at Chico State and explain how to access login and support resources.

Pinned Article PeopleSoft Instance Management

This article will provide guidelines, calendars, and access details for PeopleSoft CS, HR, & CFS instances, including environment-specific recommendations and login instructions.

Manage Release Tickets for PeopleSoft Testing

This article will guide testers and testing coordinators through creating, managing, and tracking release tickets for user acceptance testing of major system updates.

PeopleSoft Code Freeze

This article will explain what code freezes are, how they are scheduled and coordinated for PeopleSoft systems, and how to request an exception during a freeze period.

PeopleSoft Error: "Invalid Portal Name"

This article will guide you through troubleshooting and resolving the "Invalid portal name EMPLOYEE in request" error when accessing PeopleSoft or Student Center.

PeopleSoft Error: "User ID and/or Password are Invalid"

This article will guide you through troubleshooting and resolving the "Your User ID and/or Password are invalid" error when logging into PeopleSoft or Student Center.

PeopleSoft Instance Management Guidelines

This article will outline the strategy for PeopleSoft instance management at Chico State, including instance descriptions, refresh schedules, maintenance packs, development pipelines, and naming conventions.

Using Chancellor's Office Apps VPN at Chico State

This article will explain when CO Apps VPN is required, how to set it up using GlobalProtect, and how to troubleshoot common login issues.