PeopleSoft Error: "Unauthorized Access" in Message Center

Tags peoplesoft

Unauthorized Access to PeopleSoft Message Center

Some students and applicants may receive an email from the PeopleSoft Message Center stating they have a new message. This email includes a link to log in and read the message.

  • For most users, the link will work as expected.
  • Some users, however, may see an "Unauthorized to access this page" error message.

What Should You Do?

If you receive this email but cannot access the Message Center, you can safely disregard it. The message was sent in error.

Why Is This Happening?

These messages are generated by a new communication plugin that sends notifications based on database queries. Occasionally, messages are mistakenly sent to users who do not yet have access to the Message Center. Chico State is actively working to resolve this issue.

Thank you for your patience as we improve this system.

 Still need help? Contact IT Support Services for further assistance.
  
 Please do not leave the comment section blank! Provide constructive feedback to make this page better.