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Documentation and information about Exchange email.

Articles (20)

Accessing Exchange E-mail

Microsoft Exchange is the primary means of e-mail communication for faculty and staff. Exchange e-mail addresses end in "" as opposed to WildcatMail, the primary e-mail system for Student whose e-mail addresses end with "".
In Summer 2015, the campus migrated to Exchange 365. This upgrade introduced a new and improved version of Outlook Web Access and may require some changes to e-mail client configuration, especially from off-campus.

Add an Additional Mailbox in Outlook 2016

This article will walk you through, step by step, adding an additional mailbox in Outlook 2016.

Adding new account to Outlook 2016

This is a walkthrough on how to add a new account to outlook 2016

Adding to Safe Senders List in Outlook 2016 for Macintosh

This document details how to add emails to your safe sender's list in Outlook 2016 for Macintosh.  To list someone in your safe sender's in Outlook 2016, you will need to add them to your address book.

Adding to Safe Senders List in Outlook 2016 for PC

This article will guide you through adding an email address to your Outlook Safe Senders List.

Change Exchange Password on iPad or iPhone

This article shows you how to update your Exchange email password on all iOS devices.

Configure Outlook for Exchange Email

How to configure Outlook to access your CSU, Chico Exchange account for the first time.

Configuring an Android Device (Exchange)

Configure Exchange on an Android Device

Connecting to Exchange with Outlook off campus

This article will walk through how to connect to the campus exchange email while off campus or on the wireless network.

Creating a Personal Folder in Outlook

This article describes how to create a personal folder in Outlook on a PC. Personal folders are used to store emails locally on a computer.

Deleting an AutoComplete Address in Outlook

Outlook will store email addresses that you have previously emailed in an "autocomplete" cache. Changes to that account can cause this stored address to stop working. This can be corrected by deleting the cached copy of the address so that it is recreated the next time it is used.

Enable Cached Exchange mode in Outlook

This article will walk you step by step through enabling cached exchange mode in Outlook. Cached exchange mode allows outlook to store temporary data on your computer, which makes it accessible when you are offline. Some features of Outlook, including Junk Mail Filtering, will not work unless you are operating in cached exchange mode.

Exchange Email Setup for iPhones & iPads

This article shows how how to add and remove exchange email accounts for iOS devices.

Exchange FAQ

Frequently Asked Questions for Exchange Email

Forwarding Exchange Email

Instructions for forwarding Exchange email.

How to add an additional mailbox in Outlook 2016 for Mac

In order to view and add additional mailboxes in your account, other than your own, the Mail Administrator of the mailbox you are trying to view must add your account with permissions to that mailbox. Once the permissions are added, you can add the additional mailbox to your Outlook profile. This document is a step by step tutorial that details how to add an additional mailbox in Outlook 2016.

How to Encrypt and Restrict Emails to Chico State Employees

Office 365 provides users the ability to encrypt their message and restrict the distribution to only those who s/he names in the original email. The user will have the confidence in knowing that their message will be restricted from copying, printing and taking screenshots of the content by others.

Managing or Disabling Clutter

Clutter is a Microsoft Outlook feature that attempts to help you filter low-priority email, saving time for your most important messages.

Setting up Exchange email with Mac Mail

This article shows you how to use your Exchange email with Mac Mail.