Answers to common questions and issues students encounter in Canvas.
This article will show you how to access support options directly within Canvas, including 24/7 chat, campus-specific services, and knowledge base search.
Students are enrolled in Canvas upon term load however they only get access to participate in class 10 days before term start.
This article will show you how to locate and access previous term courses in Canvas through the Past Enrollments section.
When you see "This quiz has been re-graded; your score was affected," it means your instructor made changes to the quiz that impacted your score. Contact your instructor for more details.
Students see a lock instead of their total grade in Canvas because the instructor has disabled this feature. This does not lock the course; students should contact their instructor for grade information.
This is an article informing users how to display courses on their Canvas dashboard.
Learn how to use Ally to download Canvas content for on-the-go access in a variety of formats, including audio, PDF, and braille.
This guide provides instructions on how to download files embedded directly within a Canvas course page, which is useful for offline access to course materials.
Students at Chico State typically have access to Canvas for a period of 24 months after separating from the university.
This article will explain why the McGraw-Hill error about missing name or email occurs in Canvas and how to resolve it.
Students may encounter locked images in Canvas due to unpublished files or folders. The issue can only be resolved by the instructor updating the file visibility settings.
This article will explain why names may appear differently in Canvas and PeopleSoft and how to resolve discrepancies.
Peer Reviews in Canvas let you provide feedback on another student’s assignment submission or discussion reply, and you can also receive feedback from peers. You can only access peer reviews after submitting your own work, and your instructor may enable anonymous peer reviews that hide student names.
Students can sign up for office hours or advising sessions using the Scheduler tool in the Canvas Calendar. This guide explains how to find available time slots and reserve an appointment.
This guide provides step-by-step instructions for students on how to submit a Kaltura video as part of an assignment in Canvas, covering prerequisites, the submission process, and troubleshooting common issues.
This article will show students how to submit a Canvas assignment using a file from their OneDrive account.
This article will show students how to submit a Canvas assignment using a file from their OneDrive account.
Students may not be able to access CSU Fully Online classes if they log in to the wrong Canvas site. Courses are hosted on the teaching campus’s Canvas, and students must log in there directly.
This article explains how students can access inbox messages from their concluded courses in Canvas, helping them reference past communication from completed courses.