ChatGPT Edu provides students, faculty, and staff with powerful AI tools and the ability to create custom GPTs.

Articles (7)

Pinned Article Getting Started with ChatGPT Edu

This article will guide students, faculty, and staff in accessing and using ChatGPT Edu, a secure AI tool available across the CSU system for education, research, and productivity.

Pinned Article Timeline for ChatGPT Edu Access

This article will provide DoIT members with key details on ChatGPT Edu's features, security measures, and the access timeline for students, faculty, and staff at Chico State.

Joining Chico State’s ChatGPT Edu Workspace and Managing Your Existing Account

This article will guide Chico State users through joining the university’s ChatGPT Edu workspace, including how to accept the invitation, manage existing chat history and GPTs, and troubleshoot common issues.

Logging into ChatGPT Edu

This article will guide Chico State students and employees on how to log in to ChatGPT Edu, along with troubleshooting tips for access issues.

I received an Invite but Cannot Log in to ChatGPT Edu

Users with a pre-existing ChatGPT account using their @csuchico.edu email may temporarily lose access after receiving an invite to ChatGPT Edu. Access can take several hours to restore, but if issues persist beyond 24 hours, ITSS should be contacted.

Fix "Content failed to load" Error in ChatGPT Edu

When creating a GPT in ChatGPT Edu, the page may crash with a "failed to load content" error. The issue is caused by an ad-blocker extension preventing necessary content from loading. Disabling the ad-blocker or allowlisting ChatGPT resolves the issue.

I Lost Access to ChatGPT Edu After Changing my Chico State Email

A Chico State username change may result in a new ChatGPT Edu profile, causing loss of chat history and settings. If you are unable to access your new account, contact IT Support Services to request assistance.