Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Request graphic design services to communicate with students, parents, and members of the community.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
Get a temporary computer or accessory on loan from ITSS.
Request for a firewall exception for an internal campus system.
Request assistance issues with learning technologies.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Request support with ChatGPT Edu or provide feedback.
Report a problem or request repair for an existing wired network connection.
Request assistance with an existing data report, or dashboard.
Request access to current data systems including Tableau, Insight, CRA, or Cognos.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Request installation/activation of a new wired network connection.