Please fill out the request form completely for best results. Note that all new ID cards are now smart cards that will work in the new 'tap' campus card readers that are currently being deployed on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Get a temporary computer or accessory on loan from ITSS.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Multifactor authentication adds a second layer of security to your online accounts.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
This is the old ITPR form. Please use the link above to get to the new ITPR forms.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
This ticket type allows a student that is not in a class section designated for VPN access to request annual access.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Make your PDF, Doc, PPT, textbook etc. compliant with the CSU Accessible Technology Initiative and federal law (Section 508).
Establish connectivity and/or troubleshoot issues with the campus wireless network (eduroam).
Request a new service in TeamDynamix.
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Request assistance in maintaining the content on your website.
Access request to campus reporting systems for employees.
Get help with a problem, issue, or service that isn't listed.
Request remote desktop access to a workstation or server.
Request for a firewall exception for an internal campus system.
Request to have a Box account created for staff, faculty, or student employee. User must have an active CSU, Chico Active Directory account.
Get help with authentication issues or other problems logging in to the CSU, Chico Portal.
Request A Webinar License for a Campus Event.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Install supported software not included in the standard campus image.