Popular Services
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Multifactor authentication adds a second layer of security to your online accounts.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Request graphic design services to communicate with students, parents, and members of the community.
Get a temporary computer or accessory on loan from ITSS.
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Request for a firewall exception for an internal campus system.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Add, Remove or Change a Ray Morgan MFP printing account for copier access.
Required for the purchase or renewal of any IT related product, regardless of price.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.