Popular Services

Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.


Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').


Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.


Request assistance in maintaining the content in the campus web.


Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.


Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.


Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).


Request graphic design services to communicate with students, parents, and members of the community.


Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.


Request a new service in TeamDynamix.


Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.


Request for a firewall exception for an internal campus system.


Contractor/Vendor access request


Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.


Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).


Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.


Letter of Recommendation Release Request


Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.


Request a change to telephone feature programming, sets, or accessories.


Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.


Request additional resources for volunteers, guests, and consultants.


Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.


Required for the purchase or renewal of any IT related product, regardless of price.


OneSolution new accounts or changes to existing accounts.


Request installation/activation of a new wired network connection.