Popular Services
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Request the purchase and setup of supported models of Dell and Apple computers, laptops, tablets, and accessories.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request graphic design services to communicate with students, parents, and members of the community.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Support for making digital content accessible in alignment with federal accessibility requirements (ADA Title II and Section 508).
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Request assistance issues with learning technologies.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**
Get help with a problem, issue, or service that isn't listed.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Use this service to get help with logging into an existing Parent/Guest account.
Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.
Request changes to TeamDynamix services, service organization, request forms, ticket types, ticket assignments, etc.
Submit a request for a computer to be imaged and deployed to a new user.
Faculty, Staff, and Student Employee may request a short-term laptop loan for work-related purposes only.