Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
This is the old ITPR form. Please use the link above to get to the new ITPR forms.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Get a temporary computer or accessory on loan from ITSS.
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Add, Remove or Change a Ray Morgan MFP printing account for copier access.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request purchase of approved software that is not included in the standard campus image and not available in the Software Center (PC) or Self-Service (Mac).
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Request installation/activation of a new wired network connection.
Please fill out the request form completely for best results. Note that all new ID cards are now smart cards that will work in the new 'tap' campus card readers that are currently being deployed on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Request access to a specific level 1 data folder in Box.
Request a new service in TeamDynamix.
Request to have a Box account created for a user whose account is not created automatically. User must have an active Chico Active Directory account and an exchange account.
Request assistance in maintaining the content on your website.
Access request to campus reporting systems for employees.
Establish connectivity and/or troubleshoot issues with the campus wireless network (eduroam).
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and OWA.
Report an issue or request assistance with PeopleSoft.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Request a new generic email account.