Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Get a temporary computer or accessory on loan from ITSS.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request graphic design services to communicate with students, parents, and members of the community.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request installation/activation of a new wired network connection.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Finance Enterprise new accounts or changes to existing accounts.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
Get help with a problem, issue, or service that isn't listed.
Request additional resources for volunteers, guests, and consultants.
Request for a firewall exception for an internal campus system.
Submit a request for a computer to be imaged and deployed to a new user.
Establish connectivity and/or troubleshoot issues with the Chico State wireless network (eduroam or csuchico-guest).
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Add, Remove or Change a MFP printing account for copier access.
Request support for an issue with a printer (Non-MFP).