Popular Services
Request support or provide feedback on ChatGPT Edu or the Chico State AI nebulaONE platforms.
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Submit this request to purchase computers, tablets, or accessories such as monitors, keyboards, and mice.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
• TDX access, permissions, people, and group administration
• Forms, workflows, applications, projects, assets, KB, and portal changes
• Reports, dashboards, integrations, imports, migrations, and data requests
• Routine ITSS TDX support and all other TeamDynamix administration
Submit this request to borrow a laptop or Wi-Fi hotspot for a long-term student need.
Request graphic design services to communicate with students, parents, and members of the community.
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in Softdocs or Perceptive Enterprise Content Management systems (ECM)
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
The Level 1 Data Storage Service at Chico State provides a secure environment for storing confidential data governed by existing laws and statutes. Level 1 Data includes Personal Identifying Information (PII) and electronic Personal Health Information (ePHI), among others. To store Level 1 Data in Box, OneDrive, or another approved fileshare, a Level 1 Data Storage request must be submitted and approved.
Get help with a problem, issue, or service that isn't listed.
Submit this request to gain temporary administrative permissions on supported campus-managed devices for approved campus business or coursework needs.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Request assistance issues with learning technologies.
Request purchase of approved software that is not included in the standard campus image and not available in the Software Center (PC) or Self-Service (Mac).
Request campus editing for publications intended for off-campus audiences or wide distribution.
Support for making digital content accessible in alignment with federal accessibility requirements (ADA Title II and Section 508).
Add, Remove or Change a MFP printing account for copier access.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.