Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Please fill out the request form completely for best results. Note that all new ID cards are now smart cards that will work in the new 'tap' campus card readers that are currently being deployed on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
This is the old ITPR form. Please use the link above to get to the new ITPR forms.
Get a temporary computer or accessory on loan from ITSS.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Add, Remove or Change a Ray Morgan MFP printing account for copier access.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Establish connectivity and/or troubleshoot issues with the campus wireless network (eduroam).
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Access request to campus reporting systems for employees.
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
This ticket type allows a student that is not in a class section designated for VPN access to request annual access.
Request for a firewall exception for an internal campus system.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Multifactor authentication adds a second layer of security to your online accounts.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.