Popular Services

Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.


Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').


Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.


Request assistance in maintaining the content in the campus web.


Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.


Request graphic design services to communicate with students, parents, and members of the community.


Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.


Add, Remove or Change a Ray Morgan MFP printing account for copier access.


Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.


Multifactor authentication adds a second layer of security to your online accounts.


Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).


Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.


Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).


Get a temporary computer or accessory on loan from ITSS.


Request a new generic email account.


Request for a firewall exception for an internal campus system.


Request additional resources for volunteers, guests, and consultants.


Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.


Request campus editing for publications intended for off-campus audiences or wide distribution.


Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.


Request support for an issue with a printer (Non-MFP).


Request access to current data systems including Tableau, Insight, CRA, or Cognos.


Submit a service request for an ESYS managed server.


Request purchase of approved software that is not included in the standard campus image and not available in the Software Center (PC) or Self-Service (Mac).


Report issues with Account Center.