Popular Services
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Request support with ChatGPT Edu or provide feedback.
Submit this request to purchase computers, tablets, or accessories such as monitors, keyboards, and mice.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request graphic design services to communicate with students, parents, and members of the community.
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request campus editing for publications intended for off-campus audiences or wide distribution.
Support for making digital content accessible in alignment with federal accessibility requirements (ADA Title II and Section 508).
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Add, Remove or Change a MFP printing account for copier access.
Submit this request to borrow a laptop for a short-term faculty or staff need, including pending purchase, repair, or approved work-related travel.
Request a new data report, or dashboard.
Submit this request to borrow a laptop or Wi-Fi hotspot for a long-term student need.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**
Request changes to TeamDynamix services, service organization, request forms, ticket types, ticket assignments, etc.
Finance Enterprise new accounts or changes to existing accounts.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.
Request for a firewall exception for an internal campus system.