Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Request for a firewall exception for an internal campus system.
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in Softdocs, OnBase, & Perceptive Content Enterprise Content Management systems (ECM).
Get a temporary computer or accessory on loan from ITSS.
SSL Certificates are used to create secure connections between a user and the server they are trying to reach, using encryption. This encrypted connection is created through the use of public key cryptography, which is a set of well-established techniques and standards for protecting communications from eavesdropping, tampering, and impersonation attacks.
Request graphic design services to communicate with students, parents, and members of the community.
Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
Submit a request for a computer to be imaged and deployed to a new user.
Request assistance issues with learning technologies.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Multifactor authentication adds a second layer of security to your online accounts.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.