Popular Services
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Get a temporary computer or accessory on loan from ITSS.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Get password assistance with your Chico State account.
Request graphic design services to communicate with students, parents, and members of the community.
Request additional resources for volunteers, guests, and consultants.
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Multifactor authentication adds a second layer of security to your online accounts.
Request installation/activation of a new wired network connection.
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Request an informational session to learn about using Finance Enterprise.
Finance Enterprise new accounts or changes to existing accounts.
Request for a firewall exception for an internal campus system.
Get help with other types of Finance Enterprise issues not listed.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.