Popular Services

Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.

Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.

Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.

Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.

Request assistance in maintaining the content in the campus web.

Multifactor authentication adds a second layer of security to your online accounts.

Request graphic design services to communicate with students, parents, and members of the community.

Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').

Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.

Get a temporary computer or accessory on loan from ITSS.

Get password assistance with your Chico State account.

Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.

Request support for an issue with a Multi-Functional Printer (MFP).

Request access to a specific level 1 data folder in Box.

Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).

Report an issue or request assistance with PeopleSoft.

Finance Enterprise new accounts or changes to existing accounts.

Chico State Enterprises (formerly Research Foundation) Computer or Device Support

Get help with a problem, issue, or service that isn't listed.

Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.

Requests for new Softdocs, OnBase, and Perceptive Content accounts, or changes to existing users, groups, or drawer security.

Report content or technical errors found on the university's website.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.

Report issues with the Avaya Workplace application or request training on the application.