Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request graphic design services to communicate with students, parents, and members of the community.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Student Long-Term Laptop Loan Request or Other Device Request
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**
Request access to current data systems including Tableau, Insight, CRA, or Cognos.
Report content or technical errors found on the university's website.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Request additional resources for volunteers, guests, and consultants.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Request for a firewall exception for an internal campus system.
Submit a request for a computer to be imaged and deployed to a new user.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Add, Remove or Change a MFP printing account for copier access.