Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**
Add, Remove or Change a MFP printing account for copier access.
Request graphic design services to communicate with students, parents, and members of the community.
Student Long-Term Laptop Loan Request
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Request support for an issue with a printer (Non-MFP).
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Request for a firewall exception for an internal campus system.
Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.
Submit a request for a computer to be imaged and deployed to a new user.
Report content or technical errors found on the university's website.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.