Popular Services

Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.

Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.

Request assistance in maintaining the content in the campus web.

Multifactor authentication adds a second layer of security to your online accounts.

Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.

Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.

Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.

Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').

Request graphic design services to communicate with students, parents, and members of the community.

Get a temporary computer or accessory on loan from ITSS.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.

Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in Softdocs, OnBase, & Perceptive Content Enterprise Content Management systems (ECM).

Report an issue or request assistance with PeopleSoft.

Requests for new Softdocs, OnBase, and Perceptive Content accounts, or changes to existing users, groups, or drawer security.

Get help with authentication issues or other problems logging in to the Chico State Portal.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.

Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.

Submit a request for a computer to be imaged and deployed to a new user.

Request support for an issue with a Multi-Functional Printer (MFP).

Add, Remove or Change a MFP printing account for copier access.

Report issues with the Avaya Workplace application or request training on the application.

Report content or technical errors found on the university's website.

Request a new generic email account.

Request access to a specific level 1 data folder in Box.

Add or remove a TeamDynamix user from a TeamDynamix group.