Popular Services

Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').


Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.


Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.


Get a temporary computer or accessory on loan from ITSS.


Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.


Request assistance in maintaining the content in the campus web.


Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.


Request graphic design services to communicate with students, parents, and members of the community.


Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).


Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.


Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.


Get help with authentication issues or other problems logging in to the Chico State Portal.


Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.


Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.


Request additional resources for volunteers, guests, and consultants.


Request support for an issue with a printer (Non-MFP).


Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in Softdocs, OnBase, & Perceptive Content Enterprise Content Management systems (ECM).


Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.


Multifactor authentication adds a second layer of security to your online accounts.


Request for a firewall exception for an internal campus system.


Requests for new Softdocs, OnBase, and Perceptive Content accounts, or changes to existing users, groups, or drawer security.


Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.


Request access to a specific level 1 data folder in Box.


Get help with professional-quality e-newsletters and e-blasts.