Popular Services

Get a temporary computer or accessory on loan from ITSS.

Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').

This is the old ITPR form. Please use the link above to get to the new ITPR forms.

Two-factor authentication adds a second layer of security to your online accounts.

Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.

Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.

Get help with a problem, issue, or service that isn't listed.

Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and OWA.

Get help with problems on supported campus computers, laptops, tablets, and smartphones.

Make your PDF, Doc, PPT, textbook etc. compliant with the CSU Accessible Technology Initiative and federal law (Section 508).

Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.

Request for a firewall exception for an internal campus system.

Request changes to TeamDynamix services, service organization, request forms, ticket types, ticket assignments, etc.

Ask questions or get help with Adobe Sign.

This ticket type allows a student that is not in a class section designated for VPN access to request annual access.

Establish connectivity and/or troubleshoot issues with the campus wireless network (eduroam).

Request to have a Box account created for staff, faculty, or student employee. User must have an active CSU, Chico Active Directory account.

Request assistance in maintaining the content on your website.

Request a new service in TeamDynamix.

Access request to campus reporting systems for employees.

Request other type of Chico State 360 (Salesforce) support.

Request a Qualtrics account for any Chico State faculty, staff, or student.

Request access to a specific level 1 data folder in Box.

Request a new generic email account.