Popular Services
Submit this request to purchase computers, tablets, or accessories such as monitors, keyboards, and mice.
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Report content or technical errors found on the university's website.
Request graphic design services to communicate with students, parents, and members of the community.
Request retention of the Chico State Exchange email account (username@csuchico.edu) for retiring faculty and staff.
Request support with ChatGPT Edu or provide feedback.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Request changes to TeamDynamix services, service organization, request forms, ticket types, ticket assignments, etc.
Submit this request to borrow a laptop or Wi-Fi hotspot for a long-term student need.
Finance Enterprise new accounts or changes to existing accounts.
Request for a firewall exception for an internal campus system.
Request support for an issue with a printer (Non-MFP).
Request a new data report, or dashboard.
Establish connectivity and/or troubleshoot issues with the Chico State wireless network (eduroam or csuchico-guest).