Popular Services

Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.

This is the old ITPR form. Please use the link above to get to the new ITPR forms.

Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.

Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).

Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.

Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').

Get a temporary computer or accessory on loan from ITSS.

Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.

Request graphic design services to communicate with students, parents, and members of the community.

Request assistance in maintaining the content in the campus web.

Request a new service in TeamDynamix.

Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.

Update or change a current Cascade user’s website access.

Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.

Add, Remove or Change a Ray Morgan MFP printing account for copier access.

Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.

Request support for an issue with a printer (Non-MFP).

Request access to a specific level 1 data folder in Box.

Establish connectivity and/or troubleshoot issues with the Chico State wireless network (eduroam or csuchico-guest).

Letter of Recommendation Release Request

Request a new generic email account.

Request additional resources for volunteers, guests, and consultants.

Required for the purchase or renewal of any IT related product, regardless of price.

Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).