Please fill out the request form completely for best results. Note that all new ID cards are now smart cards that will work in the new 'tap' campus card readers that are currently being deployed on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Get a temporary computer or accessory on loan from ITSS.
Add, Remove or Change a Ray Morgan MFP printing account for copier access.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
This is the old ITPR form. Please use the link above to get to the new ITPR forms.
Request access to a specific level 1 data folder in Box.
Request graphic design services to communicate with students, parents, and members of the community.
Make your PDF, Doc, PPT, textbook etc. compliant with the CSU Accessible Technology Initiative and federal law (Section 508).
Ask questions or get help with Box.
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Request to have a Box account created for a user whose account is not created automatically. User must have an active CSU, Chico Active Directory account and an exchange account.
Request assistance with a VPN connection.
Request a new service in TeamDynamix.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and OWA.
Access request to campus reporting systems for employees.
Request installation/activation of a new wired network connection.
Request access to Astra Schedule for viewing and/or scheduling events and/or academics. Training is required before access will be approved.
Install supported software not included in the standard campus image.