Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Student Long-Term Laptop Loan Request
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Add, Remove or Change a MFP printing account for copier access.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
Establish connectivity and/or troubleshoot issues with the Chico State wireless network (eduroam or csuchico-guest).
Report content or technical errors found on the university's website.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in Softdocs or Perceptive Enterprise Content Management systems (ECM)
Reconfigure generic accounts for department managed delegate access.
Faculty, Staff, and Student Employee may request a short-term laptop loan for work-related purposes only.
Request assistance in connecting device to campus wireless that is unable to use the Eduroam set up process.
Report a problem or request repair for an existing wired network connection.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
Request graphic design services to communicate with students, parents, and members of the community.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Request assistance issues with learning technologies.