Popular Services
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request graphic design services to communicate with students, parents, and members of the community.
Finance Enterprise new accounts or changes to existing accounts.
Request support with ChatGPT Edu or provide feedback.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Get a temporary computer or accessory on loan from ITSS.
Request for a firewall exception for an internal campus system.
Request a new static IP for computers and servers that need a permanent IP address.
Request access to current data systems including Tableau, Insight, CRA, or Cognos.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
Request installation/activation of a new wired network connection.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.