Popular Services
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request the purchase and setup of supported models of Dell and Apple computers, laptops, tablets, and accessories.
Request graphic design services to communicate with students, parents, and members of the community.
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Support for making digital content accessible in alignment with federal accessibility requirements (ADA Title II and Section 508).
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
Request assistance issues with learning technologies.
Request support with ChatGPT Edu or provide feedback.
This ticket type allows a student that is not in a class section designated for VPN access to request annual access.
Requests for new Softdocs or Perceptive Content accounts, or changes to existing users, groups, or drawer security.
Finance Enterprise new accounts or changes to existing accounts.
Submit this request to gain temporary administrative permissions on supported campus-managed devices for approved campus business or coursework needs.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Student Long-Term Laptop Loan Request or Other Device Request