Report an Issue with Multifactor Authentication (Duo) or Request a Token

If you are experiencing issues with multifactor authentication using Duo, you may request assistance. Please read the Duo FAQ for help with common issues.

To activate Duo Mobile on a phone with the same number enrolled in Duo:

  1. Send a text message to 1-877-529-8585 with the single word DuoMobile
  2. Follow the SMS prompts to complete the activation process.

Msg & Data Rates May Apply.

 
 
Request Service

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