Accounts & Access

Password resets, locked accounts, and new/updated account requests.

Categories (8)

Can't log in? Account locked?

Password resets & unlocking disabled or suspended accounts.
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Vendor & Service Accounts

Request to add or remove vendor and service accounts.
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Departmental & Group Accounts

Request a new email group, security group, or other accounts
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Other Account Resources

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PeopleSoft

Access to the PeopleSoft application.
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OneSolution

Before requesting service, please review the OneSolution web page: https://www.csuchico.edu/rfdn/onesolution/index...

Use the service forms below for help with OneSolution issues not addressed on the website.
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Facility Access

Request Physical Access to a Room, Building, or other Campus Location.

THE FACILITY ACCESS REQUEST SERVICES BELOW ARE ONLY VISIBLE TO MANAGERS (MPPs) OR THEIR DELEGATES. SIGN IN TO SEE THESE SERVICES.
If you are an authorized requestor and cannot view the Facility Access Request services below, please email keyshop@csuchico.edu.

***PLEASE CLICK "SIGN IN" IN THE UPPER RIGHT CORNER OF THIS SCREEN TO VIEW THE REQUEST SERVICES FOR STAFF, FACULTY, AND STUDENTS***
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Account Center

Get assistance and report issues with Account Center
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Services (4)

Web Application Access

Request access to web applications via Single Sign On (SSO)

Wildcat ID Card

Please fill out the request form completely for best results. Note that all new ID cards are now smart cards that will work in the new 'tap' campus card readers that are currently being deployed on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.

Request a DocuSign Account

Request to have a DocuSign account created for staff or faculty.

Questions or help with DocuSign

If you have questions or need help with DocuSign, please submit a request here.