Frequently-Asked Questions and Known Issues for faculty, students and staff.

Articles (4)

FAQ: Canvas Inbox & your Chico State email

Canvas Inbox is often times confused for email. This article describes the relationship between the two and how to change notification settings.

FAQ: Common Access Issues in Canvas

If you are facing issues accessing Canvas, there could be several reasons behind it. Depending on whether you are an instructor or a student, the troubleshooting steps may vary. These are the common reasons and their respective solutions.

FAQ: Course Access and Incomplete Grades in Canvas

This article addresses common questions about access to the Canvas Learning Management System. Topics include course access for students and instructors and how Canvas handles incomplete grades.

FAQ: Inactive Students on the People Page

Canvas offers instructors greater visibility into the enrollments in their courses. Inactive students are those who dropped the course.