This article will explain the responsibilities of the Service Catalog Process Manager (SCPM) in TeamDynamix, including ITIL-based duties and Chico State-specific responsibilities.
This article will explain the responsibilities of the TDx Steering Committee in managing the Service Catalog, including decision-making authority, delegation of responsibilities, and how change requests are reviewed and implemented.
This article will explain the responsibilities of service owners and service managers in TeamDynamix, including ITIL-based responsibilities and their role in maintaining the Service Catalog.