This article will cover all of the basics of TeamDynamix for a technician, including navigating TeamDynamix, finding, creating, and working on tickets.
On May 31, 2025, TeamDynamix will release an updated user interface featuring modernized styles while maintaining a familiar structure. The biggest change is the replacement of pop-up windows with a side panel for viewing and editing tickets, which can also be opened as tabs for easier multitasking. The "Tickets" section has been renamed "Search" with improved navigation and customization of saved searches. Additionally, "Desktops" are now called "Dashboards," with enhanced layout options via a