Install Avaya Workplace on a Campus-Managed Device

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Quick Links: | Install Avaya Workplace on Windows PC | Install Avaya Workplace on Mac | Configure Avaya Workplace | Uninstall Avaya Workplace |

Important: Confirm with your department that your extension and account are ready for Avaya Workplace before installing the software.

Install Avaya Workplace on Windows PC

Software Center (Windows)

  1. In the Windows taskbar search field, type Software Center.
  2. Open Software Center.
    • If you do not see Software Center, look for Company Portal instead.
  3. Select the Applications tab.
  4. Locate and select Avaya Workplace.
  5. Select Install and wait for the installation to complete.
  6. Restart your device if prompted.

Company Portal (Windows)

  1. In the Windows taskbar search field, type Company Portal.
  2. Open the Company Portal application.
  3. Select Apps.
  4. Locate and select Avaya Workplace.
  5. Select Install.
  6. Wait for the installation to complete, then restart your device if prompted.

Install Avaya Workplace on Mac

Self Service (Mac)

  1. Open Self Service.
  2. Search for Avaya Workplace or browse the available applications.
  3. Select Avaya Workplace.
  4. Select Install.
  5. Wait while the status shows Executing.
  6. Installation is complete when the Install button changes to Uninstall.

Configure Avaya Workplace

After installation, restart your device, then open the Avaya Workplace app.

  1. Select Configure my account.
  2. Enter your full Chico State email address.
  3. Select Next and complete the login process.
  4. A tutorial will launch the first time you log in.
  5. You can now use Avaya Workplace for calls and voicemail.

Uninstall Avaya Workplace

Software Center (Windows)

  1. Open Software Center.
  2. Select Installation Status.
  3. Select Avaya Workplace.
  4. Select Uninstall.

Company Portal (Windows)

  1. Open the Start menu.
  2. Open the Avaya folder.
  3. Select Uninstall Avaya Workplace.
  4. Follow the on-screen instructions.

If prompted for administrator credentials, close the window and contact IT Support Services for assistance.

Finder (Mac)

  1. Open Finder.
  2. Select Applications.
  3. Locate Avaya Workplace.
  4. Right-click the application and select Move to Trash.

If prompted for administrator credentials, close the window and contact IT Support Services for assistance.

 Still need help? Contact IT Support Services for further assistance.
  
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