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Service Catalog

Categories (13)

Accounts & Access

Password resets, locked accounts, and new/updated account requests.

Email, Calendars & Collaboration

Get email, calendar, or file server access, or report a problem.

Hardware & Software

Get help with your existing computer and software, or request a new computer or software.

Blackboard & Learning Technologies

Support for Blackboard, Collaborate, Kaltura, DTS, and other learning technologies.

Wired & Wireless Networks

Network service and access.

Telephone & Voicemail

Landline telephone and voicemail service.

Business Applications & Reporting

Request reports and get help with administrative applications (PeopleSoft, etc.).

IT Consulting & Special Services

IT department consulting and other specialty services.

Website Design & Support

Request new websites, custom design services, website content updates, access to websites, and support for Cascade Server.

Information Security

Services related to server and application security, identity theft, data breaches, and copyright.

Systems & Servers

Server, database, and hosting services.

Colleges & Departments

Services used internally by individual Colleges and Departments.

Other Services

Services not categorized elsewhere.