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Accounts & Access
Password resets, locked accounts, and new/updated account requests.
Email, Calendars & Collaboration
Get email, calendar, or file server access, or report a problem.
Hardware & Software
Get help with your existing computer and software, or request a new computer or software.
Blackboard & Learning Technologies
Support for Blackboard, Collaborate, Kaltura, DTS, and other learning technologies.
Wired & Wireless Networks
Network service and access.
Telephone & Voicemail
Landline telephone and voicemail service.
Business Applications & Reporting
Request reports and get help with administrative applications (PeopleSoft, etc.).
IT Consulting & Special Services
IT department consulting and other specialty services.
Website Design & Support
Request new websites, custom design services, website content updates, access to websites, and support for Cascade Server.
Services related to server and application security, identity theft, data breaches, and copyright.
Systems & Servers
Server, database, and hosting services.
Colleges & Departments
Services used internally by individual Colleges and Departments.
Services not categorized elsewhere.
IT Procurement Review (ITPR)
Help with something that isn't listed
PeopleSoft access (New, Modify, Delete)
Perceptive Content (ImageNow) workstation setup
Qualys configuration or other issue
Make course unavailable to students
Additional prep area creation
Voluntary prep area deletion