My Recently Visited Services
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Submit this request to get help with your Chico State account, including administrative and service accounts.
Request a data research or analytics project based on a question you are trying to answer using data.
The campus supports both custom built and vendor supplied applications. If you need to upgrade or add features to an existing application, or you are experiencing issues with an application and need assistance, we can help.
Request campus editing for publications intended for off-campus audiences or wide distribution.
Submit this request to purchase computers, tablets, or accessories such as monitors, keyboards, and mice.
Add, Remove or Change a MFP printing account for copier access.
Request help with Instructional Materials Accessibility and Remediation by TLP and TEIN.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request graphic design services to communicate with students, parents, and members of the community.
This ticket type allows a student that is not in a class section designated for VPN access to request annual access.
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Request a new Primary Maintainer for a department in the Campus Directory.
Request access to Astra Schedule for viewing and/or scheduling events and/or academics. Training is required before access will be approved.
Report content or technical errors found on the university's website.
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**
Required for the purchase or renewal of any IT related product, regardless of price.
Setup an email address to automatically generate a TeamDynamix ticket.
Support for MS Office and other software issues (e.g. RIMS and Ocularis).
Report an issue or request assistance with the Degree Progress Report, Degree Planner, or Schedule Builder
Submit this request to borrow a laptop or Wi-Fi hotspot for a long-term student need.