Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
This is the old ITPR form. Please use the link above to get to the new ITPR forms.
Add a TeamDynamix user with the ability to sign in and manage tickets using the TDNext application.
Kaltura is a video hosting service that supports desktop and mobile, with useful features such as automatic captioning.
Caption your videos to ensure ATI/508 compliance.
Request support for a HR computer experiencing hardware issues.
Report a problem with Wildcat email (provided by Gmail).
Get help removing malware and/or viruses from a computer.
Request unified messaging (UM) to receive voicemail messages in your email inbox (as audio files).
Request support for an issue with a printer (Non-MFP).
Request a security exception for a campus system.
Report a lost or stolen desktop computer, laptop, or smartphone.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Requests for use of a digital or electronic signature for a specific campus process.
The Payment Card Industry Data Security Standard (PCI DSS) is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This standard is designed to minimize both the chance of a card member data compromise and the effects if a compromise does occur.
Report a fraudulent email, spam, or phishing scam.
Non-emergency information security questions or issues.
Report a problem with, or get assistance with, a lab printer.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and OWA.
Staff & faculty requests for assistance with Blackboard Learn.
Data and reports for student data, course/class data, faculty/staff data, budget/financial data, facilities data, property data, etc.
Instructors may request a remodel of their course or prep area.
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Get help with another web accessibility issue.