My Recently Visited Services
Review of maintenance, consulting, or support agreements for existing hardware. Consulting/maintenance/support agreements related to software or that will result in new software should use the Software ITPR form.
Report a problem or request repair for an existing wired network connection.
If you need help with the Campus Portal, located at https://portal.csuchico.edu, please submit a ticket using this form.
Thank you for reporting an issue with Astra Schedule. Please ensure that you have authenticated via SSO during sign-in, prior to submitting a help ticket for a log in issue. GlobalProtect VPN must be ON.
Request access to web applications via Single Sign On (SSO)
Report content or technical errors found on the university's website.
Add, Remove or Change a MFP printing account for copier access.
Request a change to a MFP Cost Center Name, GL String, Package or Location.
Request to disconnect and stop billing of an existing telephone line.
Request a new mobile phone, data plans, sim card or air card.
Request support for Financial Services specialized equipment.
Password resets, locked accounts, and new/updated account requests.
Multifactor authentication adds a second layer of security to your online accounts.
Use to request help with access to your Chico State Qualtrics account.
This ticket type allows a student that is not in a class section designated for VPN access to request annual access.
Service to deploy a desktop or laptop computer to a new or existing employee.
Help with accessing AS network shares and printers.
File a Change Order of type Emergency.
Report issues with the Avaya Workplace application or request training on the application.
Request technical support from ITSS and Orion Staff for Orion newspaper computer systems.