My Recently Visited Services

If you need help with the Campus Portal, located at https://portal.csuchico.edu, please submit a ticket using this form.


Request an account in the Chico Enterprise Keeper Security system for any staff or faculty and authorized auxiliaries of Chico State.


Report a lost or stolen desktop computer, laptop, or smartphone.


Report content or technical errors found on the university's website.


Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.


Request to have a Box account created for a user whose account is not created automatically. User must have an active Chico Active Directory account and an exchange account.


Get help with authentication issues or other problems logging in to the Chico State Portal.


Request a fix of an entry already submitted to campus announcements.


Assistance with a CDOE distant education class.


Request assistance in maintaining the content in the campus web.


Request technical support from ITSS and Orion Staff for Orion newspaper computer systems.


Add a TeamDynamix user with the ability to sign in and manage tickets using the TDNext application.


Request support for an ITSS-supported printer (MFP’s and HP LaserJets).


Multifactor authentication adds a second layer of security to your online accounts.


Get help with or reserve Meriam Library spaces.


Request parental access to a student's CSUC portal account


Submit a request for assistance with a printer or scanner in Research Foundation.


Development and support for creating online event registration forms.


Request A Webinar License for a Campus Event.


Request ownership of a Box folder be transferred to another user.


Required for the purchase or renewal of any AS IT-related product and software.


IT Help for the College of Communication and Education (CME).


Request configuration assistance for a web application scan of a website.