My Recently Visited Services
Request a review of an in-kind gift to ensure compliance with all University policies.
Assistance in configuring a server or other type of system for log shipment.
OneSolution new accounts or changes to existing accounts.
Please fill out the request form completely for best results. Note that all new ID cards are now smart cards that will work in the new 'tap' campus card readers that are currently being deployed on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Report a compromised desktop/laptop computer or server.
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Request remote desktop access to a workstation or server.
Report a problem or request assistance with smart classroom equipment.
Get password assistance with your Chico State account.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Request to have a DocuSign account created for staff or faculty.
Request the provisioning of a campus server that is managed by Enterprise Systems (ESYS).
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Need a new application? We can help you define your requirements in a standard manner and find a product or build a solution that will meet those requirements. In addition, we will ensure the application can be supported by the campus in the long term and help with reduction of costs and provide efficiencies to other teams.
This is the old ITPR form. Please use the link above to get to the new ITPR forms.
Request for a firewall exception for an internal campus system.
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in both OnBase & Perceptive Content Enterprise Content Management systems (ECM).
Receive training before gaining access to the Campus Web content management system.
Staff & faculty requests for assistance with Blackboard Learn.
Thank you for reporting an issue with Astra Schedule. Please ensure that you have authenticated via SSO during sign-in, prior to submitting a help ticket for a log in issue. GlobalProtect VPN must be ON.