My Recently Visited Services
Report content or technical errors found on the university's website.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Faculty, Staff, and Student Employee may request a short-term laptop loan for work-related purposes only.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Request installation/activation of a new wired network connection.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
Request assistance in connecting device to campus wireless that is unable to use the Eduroam set up process.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.
Critical system support required outside of university office hours.
Multifactor authentication adds a second layer of security to your online accounts.
Use this form to request service from IASC Services:
> Purchases
> Contract/Renewals
Be sure to include all necessary authorizations and supporting documentation which should be attached to the request.
Support for MS Office and other software issues (e.g. Snagit).
Get assistance with your Chico State account password. This includes administrative and service account passwords.
Please fill out this form to receive alternate formats (Kurzweil files, MP3 files, and Searchable PDFs) of your textbooks. In addition, please provide your class schedule and proof of purchase in the attachments.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Service to deploy a desktop or laptop computer to a new or existing employee.
Request access to Astra Schedule for viewing and/or scheduling events and/or academics. Training is required before access will be approved.
Report an issue or request assistance with the Degree Progress Report, Degree Planner, or Schedule Builder