My Recently Visited Services
Report a problem or issue with CSU Learn Training and Development System.
Report a problem with, or get assistance with, a lab printer.
Support for MS Office and other software issues (e.g. RIMS and Ocularis).
Get help with a problem, issue, or service that isn't listed.
Request support for non-ITSS supported printer (e.g. USB Printers, Scanners and Dymo Printers).
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Request unified messaging (UM) to receive voicemail messages in your email inbox (as audio files).
Request to have a Box account created for a user whose account is not created automatically. User must have an active Chico Active Directory account and an exchange account.
Request technical support from ITSS and Orion Staff for Orion newspaper computer systems.
Request support for a general B&F computer experiencing hardware issues.
Report a fraudulent email, spam, or phishing scam.
Required for the purchase or renewal of any IT related product, regardless of price.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Request new Single Sign On authentication for application or get help with authentication issues with Shibboleth or CAS.
Help with accessing AS network shares and printers.
IT Help for Financial Aid department specific hardware and software
Request for a firewall exception for an internal campus system.
Get password assistance with your Chico State account.