My Recently Visited Services
Report content or technical errors found on the university's website.
Request additional resources for volunteers, guests, and consultants.
Report a fraudulent email, spam, or phishing scam.
Support for MS Office and other software issues (e.g. Snagit).
Request assistance in connecting device to campus wireless that is unable to use the Eduroam set up process.
Request new or modifications to forms and/or workflows. Report general Adobe Sign issues such as login issues, signing issues, or application errors.
Request a new Adobe Sign account or request changes to an existing Adobe Sign user account.
Report a problem or issue with your Chico State Exchange email, including Microsoft Outlook desktop app and Outlook Web Access.
Request access to Astra Schedule for viewing and/or scheduling events and/or academics. Training is required before access will be approved.
Questions about workflow for approval steps that include “reports to” approval and “cost object” approval. Can be used to communicate if submitted items are routed to an incorrect or missing approver.
Multifactor authentication adds a second layer of security to your online accounts.
Before disposing of or transferring an electronic device, all State and Foundation owned devices must be wiped by IT Support Services.
Student Long-Term Laptop Loan Request or Other Device Request
Request assistance with a failed authenticated web app scan.
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Request a telephone line be moved to another location to accommodate a change in office configuration or location.
Get help with a computer or device.
Get help logging into the Chico State Parent Portal.
Get help with authentication issues or other problems logging in to the Chico State Portal.
Get assistance with your Chico State account password. This includes administrative and service account passwords.
Review of initial or renewal purchase of web hosting services or domain name registrations. These services are used when you are building your own website.
** Do not use this form unless you are building, or have built, a website. If you are purchasing a subscription to a website that already exists, please use the Software ITPR. **