Request an enhancement to Account Center
Update or change a current Cascade user’s website access.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Other type of issue not listed.
Request a new service in TeamDynamix.
Get help with professional-quality e-newsletters and e-blasts.
Request software support on an AS computer.
If you need help with the Campus Portal, located at https://portal.csuchico.edu, please submit a ticket using this form.
Contractor/Vendor access request
Get help with authentication issues or other problems logging in to the Chico State Portal.
Get help with one of the cloud hosted computers that ITSS hosts in Azure
Help with accessing AS network shares and printers.
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in both OnBase & Perceptive Content Enterprise Content Management systems (ECM).
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Multifactor authentication adds a second layer of security to your online accounts.
Report a compromised desktop/laptop computer or server.
Get help with a problem, issue, or service that isn't listed.
Use this form to request help with Instructional Materials Accessibility and Remediation by TLP. Please use a separate ticket for EACH course in which you want remediation.
Ask questions or get help with LastPass.
Letter of Recommendation Release Request
Request the ability to self-elevate administrative privileges for campus workstations as needed for work purposes.
This request serves as a formal channel for stakeholders to communicate their needs specific to DoIT areas of CHRS.