Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Request assistance with managing a campus computer lab or adding/updating software in a computer lab.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
Add a TeamDynamix user with the ability to sign in and manage tickets using the TDNext application.
Blackboard Ally scans for and remediates accessibility issues in our learning management system (LMS). Use this form to request help with Word and Powerpoint remediation of Faculty instructional materials by TLP
Install supported software not included in the standard campus image.
Report a problem or issue related to Blackboard.
Get help with another web accessibility issue.
Get a temporary computer or accessory on loan from ITSS.
Staff and faculty requests for assistance with a vendor and/or Learn integration.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
Request repair, changes or additions to the Campus Video Safety System (CVSS).
Instructor-submitted request to make course unavailable to students in BbLearn.
Kaltura is a video hosting service that supports desktop and mobile, with useful features such as automatic captioning.
Request support for a Financial Services computer, laptop, or tablet.
Non-emergency information security questions or issues.
Request to rent secure data center rack space for servers or other hardware (fee based service agreement).
Request correction/change of Caller ID display name.
Request the provisioning of a campus server that is managed by Enterprise Systems (ESYS).
Request a change in department in the academic organization tree.
Request access to web applications via Single Sign On (SSO)
Report issues with Account Center.
Report authentication errors while trying to login to the Cal State S4 system.
Request a new generic email account.