My Recently Visited Services

Student Long-Term Laptop Loan Request or Other Device Request

Required for the purchase or renewal of any IT related product, regardless of price.

Report content or technical errors found on the university's website.

Get help with or reserve Meriam Library spaces.

Request electronic records in response to matters of litigation, subpoenas or California Public Records Act requests.

Get librarian assistance with reference or research.

Support for Wildcat Card services including balances, card trouble, and special card types.

Request a report using UPD data.

Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.

Multifactor authentication adds a second layer of security to your online accounts.

Get help with access issues to library resources including the online catalog or electronic databases.

Instructional technology staff are on hand to support faculty with Canvas, course design, and materials accessibility.

Request computer setup for new AS employee(s).

Request new/modified web pages to be moved into staging or production.

Request support for an AS computer experiencing hardware issues.

Support for MS Office and other software issues (e.g. RIMS and Ocularis).

Request for a firewall exception for an internal campus system.

Request to get a property scanner file processed.

Get assistance with your Chico State account password. This includes administrative and service account passwords.

File a Change Order of type Standard.

Get help with one of the cloud hosted computers that ITSS hosts in Azure

Request installation/activation of a new wired network connection.

Request A Webinar License for a Campus Event.

Get help with authentication issues or other problems logging in to the Chico State Portal.