My Recently Visited Services

Report content or technical errors found on the university's website.


Request a reset of a forgotten voicemail security code.


Request a special equipment setup for an event in a smart classroom.


Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.

** ITPRs are not issued for printers, scanners, copiers, and multi-function devices. (Printers, scanners, copiers, and multi-function devices are to be purchased through campus's CMT request process) [ use this link to request a printer https://support.csuchico.edu/TDClient/1984/Port... ]**


Request an account in the Chico Enterprise Keeper Security system for any staff or faculty and authorized auxiliaries of Chico State.


Request support for an AS computer experiencing hardware issues.


Ask questions or get help with Box.


New printer and print queue setup.


Request an exception from Network Address Translation (NAT)


Thank you for reporting an issue with Astra Schedule. Please ensure that you have authenticated via SSO during sign-in, prior to submitting a help ticket for a log in issue. GlobalProtect VPN must be ON.


Report an issue with the Campus Directory web page or the Directory Maintenance Application.


Letter of Recommendation Release Request


Complete this form to request a new Chico State Wildcat Card or replacement Wildcat Card if yours is lost, stolen, or broken.


Submit issues with DLP alerts that appear to be false positives or misclassified, to help improve accuracy and reduce user disruption.


Report a problem or request repair for an existing wired network connection.


Request other type of Chico State 360 (Salesforce) support.


Request support for non-ITSS-supported printer (KIP and Zebra).


Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.


Issues with campus passwords.


Request additional resources for volunteers, guests, and consultants.


IT Help for the College of Communication and Education (CME).