Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Report a problem or request repair for an existing wired network connection.
Report a problem with, or request repair of, an existing phone or service.
Access Google applications with your CSU, Chico login.
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues with the Perceptive Content application.
Request help with any TeamDynamix issue not listed here.
Need a new application? We can help you define your requirements in a standard manner and find a product or build a solution that will meet those requirements. In addition, we will ensure the application can be supported by the campus in the long term and help with reduction of costs and provide efficiencies to other teams.
Request installation of a new telephone line.
Request a move or change to an existing voicemail box.
Get help with a problem, issue, or service that isn't listed.
Get help removing malware and/or viruses from a computer.
Request a telephone line be moved to another location to accommodate a change in office configuration or location.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request assistance with a VPN connection.
Request a change to telephone feature programming, sets, or accessories.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
New printer and print queue setup.
Request installation/activation of a new wired network connection.
Contractor/Vendor access request
Request a network connection be moved to another location to accommodate a change in office location.
Request a reset of a forgotten voicemail security code.
Request to disconnect and stop billing of an existing telephone line.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
Report a problem with, or request repair of, an existing voicemail box.
Request a new voicemail box to give callers the ability to leave messages.