My Recently Visited Services
Get help installing and using Chico State–supported software on campus-managed or personal PC and Mac computers.
Development and support for creating online event registration forms.
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).
Get help with authentication issues or other problems logging in to the Chico State Portal.
Report an issue or request assistance with the Degree Progress Report, Degree Planner, or Schedule Builder
Report content or technical errors found on the university's website.
Submit a request to create, modify or deactivate a Chico State 360 (Salesforce) user account.
The Level 1 Data Storage Service at Chico State provides a secure environment for storing confidential data governed by existing laws and statutes. Level 1 Data includes Personal Identifying Information (PII) and electronic Personal Health Information (ePHI), among others. To store Level 1 Data in Box, OneDrive, or another approved fileshare, a Level 1 Data Storage request must be submitted and approved.
Request installation/activation of a new wired network connection.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Common Human Resources System (CHRS) PeopleSoft systems.
Report an issue with the CMS/PeopleSoft Annual Reauthorization process.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Report authentication errors while trying to login to the Cal State S4 system.
Instructional technology staff are on hand to support faculty with Canvas, course design, and materials accessibility.
Add, Remove or Change a MFP printing account for copier access.
Get help with a problem, issue, or service that isn't listed.
Request help with Instructional Materials Accessibility and Remediation by TLP and TEIN.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues in Softdocs or Perceptive Enterprise Content Management systems (ECM)
Request ownership of a Box folder be transferred to another user.
SSL Certificates are used to create secure connections between a user and the server they are trying to reach, using encryption. This encrypted connection is created through the use of public key cryptography, which is a set of well-established techniques and standards for protecting communications from eavesdropping, tampering, and impersonation attacks.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.