Request a telephone line be moved to another location to accommodate a change in office configuration or location.
Request a change to telephone feature programming, sets, or accessories.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Request help with any TeamDynamix issue not listed here.
Request assistance with a VPN connection.
Report a problem or request repair for an existing wired network connection.
Request a new voicemail box to give callers the ability to leave messages.
Get help removing malware and/or viruses from a computer.
Need a new application? We can help you define your requirements in a standard manner and find a product or build a solution that will meet those requirements. In addition, we will ensure the application can be supported by the campus in the long term and help with reduction of costs and provide efficiencies to other teams.
Disconnect an existing wired network connection.
Request to disconnect and stop billing of an existing telephone line.
Report a problem with, or request repair of, an existing voicemail box.
Establish connectivity and/or troubleshoot issues with the campus wireless network (eduroam).
Request a new account to access to CSU, Chico servers or services that require LDAP authentication.
Request installation of a new telephone line.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
New printer and print queue setup.
Report a problem with, or request repair of, an existing phone or service.
Request a network connection be moved to another location to accommodate a change in office location.
Access Google applications with your CSU, Chico login.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Install supported software not included in the standard campus image.
Report an issue with GoPrint
Request installation/activation of a new wired network connection.
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.