Information about computer software.

Categories (4)

BitLocker Disk Encryption

BitLocker is Microsoft's disk encryption tool that is designed to safely protect all the data stored on a hard drive. When the entire hard disk is encrypted, everything on that disk is protected if the computer is lost or stolen.

CSU Chico provides BitLocker file encryption for managed university computers. Contact your desktop IT staff or IT Support Services (ITSS) to enable this important service.

Identity Finder

Identity Finder is a program that locates Protected Level 1 data in files such as Word, Excel, PDF, or email messages. In addition to locating Protected Level 1 data, Identity Finder can perform actions on locations that contain Protected Level 1 data. Such actions include the ability to delete (Shred), redact (Quarantine), and archive your results in order to protect yourself (or others) from identity theft.

Application Catalog

The Application Catalog is the user’s gateway to the available applications that they can install. Users can install or request applications by using the web-based Application Catalog.

2-Step Verification (Duo)

2-Step Verification with Duo adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

Articles (34)

Adobe Creative Cloud

Adobe Creative Cloud is a group of applications used for design, productivity, and development. Adobe CC is available on Windows and Mac desktops, as well as some mobile devices.

Backing Up Bookmarks

Backing up your browser bookmarks in Chrome, Firefox, or Internet Explorer.

Bit9 - Application Whitelisting

Answers to some common questions about Bit9 Application Whitelisting

Delete Java Cache in Windows 7

Instructions for deleting the Java cache in Windows 7.

Enabling Adobe Reader plug-in in Chrome

This article will cover how to enable the Adobe Reader plugin for Chrome in the event that Chrome can not open a PDF with a specific type of form data.

Enabling Passcode Lockscreen - Android

This article will cover how to add a lock screen to your Android Devices, so that a password is required each time you unlock the phone

*NOTE: This article was created using a stock Android 2.2 device. Screens and menus may vary depending on your device manufacturer and Android Version number*

Endpoint Security Solution (Antivirus) Change

Campus will be changing its Antivirus/AntiMalware solution from McAfee to Windows Defender/System Center Endpoint Protection. Users should not have to interact in any way for this change to be implemented. No user interruption or downtime is expected, however, a restart of your system may be necessary.


FileZilla is a cross-platform file transfer client. It is compatible with all flavors of Windows, Linux, and Mac OS X 10.5 or newer. It supports standard FTP as well as SFTP (FTP over SSH) file transfer protocols.

Find Your IP and MAC Address in Windows 7

Find Your IP and MAC Address in Windows 7

How to change your password in Dreamweaver

This tutorial detail how one could change their password for a site in Adobe Dreamweaver.

How to change your password in WinSCP

This document details how to change your password in the FTP program WinSCP.

How to Check Your Java Version

This article shows you how to check which version of Java you have installed on your Mac or PC

How to Clear Web Browser Cache and Cookies

This document details how to clear web browser cache and cookies on a PC and a MAC using Firefox, Internet Explorer and Safari.

How to Print Double Sided

This article explains how to print double sided from Word, Internet Explorer, Firefox, and Adobe PDFs.

Java Security

Information and security recommendations for Java.

Keychain First Aid

This article shows you how to use Keychain First Aid if you are experiencing problems with your keychain access password.

Logging into Adobe Creative Cloud

Steps for signing in to licensed Adobe Creative Cloud software with an Adobe ID or an Enterprise (federated) ID.

Mathematica for Students

Installing and activating Mathematica for Students.

Office 365 for Students

Guide for students to acquire Office 365, which includes programs like Word, Excel, and Powerpoint.

Resetting your Keychain Password

If Keychain Access repeatedly asks for your password after you have entered it, or if you do not know your keychain password, it may need to be reset.

Setting Program as Default Program in Windows

This article will walk you step by step on setting your your programs as default in Windows 7 and 10

Show or Hide Local Folders in Outlook on a Mac

By default, Outlook 2011 will hide the "Folders on My Computer." This article will guide you through re-enabling these folders so that you can store e-mails locally on your hard drive.

Software Purchasing and Licensing Agreements

The CSU has several system-wide agreements in place that allow faculty and staff, and in some cases auxiliary organizations, the opportunity to obtain software at discounted prices.

TechSmith - Camtasia and Snagit Info and Installation

Information about Camtasia, Snagit, and how to install applications on both Macs and PCs.

Unblocking Applications on OSX

This page goes over the steps to allow applications from unidentified developers to be installed when blocked by OSX 10.8 and above.

Updating Browser Bookmarks

Deleting and updating browser bookmarks.

Updating Web browsers

As campus systems and web pages use new technology on an ongoing basis, you may periodically be required to update your browser in order to have web pages to work correctly.
This article provides links to help you update various browsers, as well as your versions of Flash and Java.

Updating Web Browsers

Information on how to update your web browser and how to check your browser, Flash, and Java versions.

WinSCP Configuration for Myweb

This document details how to configure your server information for the myweb server in WinSPC.