Problem Logging into the Chico State Parent Portal

Parent Portal Account Assistance

Use this service if you already have a Parent/Guest account but need assistance signing in.

You may submit a request if you:

  • Cannot log in to your existing Parent/Guest account
  • Do not know your Parent Portal ID number
  • Are experiencing an account-related error

If you need help creating a Parent/Guest account, use the Request Parent Portal Access service instead.

Reset Your Password or Recover Your Parent ID

If you know your Parent ID number, you may be able to Reset Chico State Password (Portal Password).

Note: Parent Portal ID numbers are different from a student's Chico State ID number and cannot be used interchangeably.

For additional information and resources for parents and families, visit the Parent Relations Website.

 
Parent Relations

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Reset Chico State Password (Portal Password)
This article will explain Chico State’s password requirements and provide step-by-step instructions for resetting your password using a PIN, security questions, or the Account Center.