Answers to common questions and issues faculty encounter in Canvas.
This article will show you how to access support options directly within Canvas, including 24/7 chat, campus-specific services, and knowledge base search.
In Canvas, instructors cannot add people to academic courses. However, instructors can add certain roles to sandbox courses. All people are managed through an integration between PeopleSoft and Canvas. New people are keyed into PeopleSoft by the relevant academic department's scheduler at the direction of the department chair.
Use this article as a helpful guide for frequently asked questions at the start of the semester
When running TidyUP in a past-term Canvas course, instructors may encounter an error message stating "Action failed." This occurs because past-term courses have restrictions that interfere with TidyUP. To resolve this, copy the course to a new sandbox and run TidyUP there.
This article will show you how to locate and access previous term courses in Canvas through the Past Enrollments section.
This article will help faculty prepare for AI as part of the teaching environment by setting clear expectations, designing assessments that support learning, teaching AI literacy, and protecting student data.
Canvas offers many great communication options. Use this guide to understand the communication tools available to you.
Canvas Course Analytics provides faculty real-time insights to student performance, engagement, and participation.
Faculty: Use this article as a helpful guide for frequently asked questions at the end of the semester
Looking at examples of real course sites can be inspiring and helpful. The following are actual course sites created by Chico State instructors who have generously shared their content.
Choose a Chico State-supported academic technology tool based on what students need to do with course content or activities. Selecting the appropriate tool improves accessibility, Canvas integration, media delivery, grading workflows, and course organization.
This is an article which explains how to copy course content in Canvas.
The Scheduler tool in Canvas lets instructors offer appointment slots to students via the Calendar. This guide covers how to create, customize, and publish appointment groups.
Faculty can create sandboxes in Canvas to prepare content, experiment with Canvas features, or collaborate with colleagues. Sandboxes are courses that will never receive student enrollments.
This article will explain how instructors can use OneDrive in Canvas assignments by either creating templated assignments where each student gets a unique copy of a file or allowing students to submit files from OneDrive in regular assignments.
This is an article informing users how to display courses on their Canvas dashboard.
Canvas allows instructors to export grade data, student submission files, and course content for offline use, backup, or migration. This article covers exporting the gradebook as a CSV file, downloading all student submissions for an assignment as a ZIP file, and exporting course content as an IMS Common Cartridge package.
Canvas messaging is managed by Academic Technology, with requests evaluated weekly against principles of audience targeting, educational relevance, actionability, message quality, and inclusivity. Messages appear as systray or popup notifications, with priority given to concise, actionable communications relevant to teaching and learning.
At Chico State, instructors cannot change the name of their Canvas course directly. However, you can set a nickname for your course to easily identify it in the Canvas dashboard. The nickname is only visible to you and doesn't affect the course name for other users.
This article guides instructors through accessing and interpreting the Ally Course Accessibility Report in Canvas, highlighting the importance of understanding and improving course material accessibility.
Microsoft Bookings allows faculty to set up custom blocks of time for student appointments. This article shows how to create a service, customize availability, and share a booking link.
When opening TidyUP, you may see an authentication, access-denied, missing-credentials, or technical “OIDC flow” error. This commonly occurs when browser privacy settings block the access TidyUP needs to launch within Canvas.
Instructors cannot unpublish a Canvas course after grades have been entered, aligning with Canvas's philosophical stance to ensure student access to educational records. This situation commonly occurs when courses are briefly published for administrative purposes.