Hardware Support

Support documentation for purchasing, setting up, and updating campus-managed devices, including BitLocker and encryption guidance for Mac and PC.

Articles (3)

BitLocker on Campus Computers

This article will explain what BitLocker is, why it appears on campus-managed Windows devices, and how to unlock a device using a BitLocker recovery key with help from IT Support Services.

Desktop and Laptop Standards

This article will outline purchasing from Chico State's designated enterprise vendors (Dell, Microsoft, and Apple), including standardization advantages, sustainability, and warranty details, along with instructions for requesting new devices and accessories.

Setting Up an Autopilot Device

This guide covers first-time logon with a new Autopilot PC from IT Support Services.