Read more about support for Blackboard and related tools on the TLP Knowledge Base.
Staff & faculty requests for assistance with Blackboard Learn.
Staff & faculty requests for assistance from a Blackboard Learn consultant.
Request assistance with other Blackboard Learn problems not listed.
Staff & faculty requests for help with non-Blackboard audio/video solutions.
Staff and faculty requests for assistance with a vendor and/or Learn integration.
For training, troubleshooting and usage of the online proctoring tool Proctorio.
Instructor-submitted request to delete a course in BbLearn.
Request changes to course quotas, including content collection and protected file storage.
Combine multiple lecture sections into one course shell.
Instructors may request a remodel of their course or prep area.
Instructor-submitted request to delete a prep area in BbLearn.
Instructor-submitted request to create additional prep areas in BbLearn.
Instructor-submitted request to make course unavailable to students in BbLearn.
Restore an archived Blackboard course for data retrieval.