Get Started! - Global Protect OnDemand VPN

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|  Windows 10  |  iOS  |  OS X  |  Android  |  Linux  |

General Requirements:

  • Hardware requirements - Windows & Mac OS X
    • CPU: Intel/AMD 1.8GHz, 32-bit/64 bit processor
    • System Memory: 2 GB RAM
    • Disk Space: Install 25MB | Logging 50 MB | Total 75 MB
    • Networking: 10/100/1000 Wired Ethernet, Wifi 3/4/5/6 (802.11 g/n/ac/ax) Wi-Fi. *802.11b is not supported on campus wireless.
  • Operating System Requirements
    • Windows:, 7, 8, 8.1, 10 (Windows XP support ended in 2014, Windows 7 ended Jan 2020)
    • Mac OS X: 10.10.x -> current (64bit)
    • Android 8.1 -> current
    • iOS: 10.x -> current
    • Linux: Not all distributions are supported.
    • Fully updated and patched operating system with auto updates enabled
  • Software Recommendations
    • Antivirus with real time protection enabled and patching enabled.


Global Protect OnDemand VPN Information


What is Virtual Private Networking (VPN)

The campus maintains a VPN server that allows devices with properly configured VPN client software to make a secure encrypted connection to the campus network. By opening a connection using a VPN client, a user's computer or device will be given a campus IP address and can access campus resources inside the campus border firewall that are not normally accessible to the outside world. A VPN connection can be made from a wired or wireless connection. Clients are available for Windows, Macintosh, iOS, and Android devices.

Why should you use VPN?

Whether you are on or off campus, you can better protect yourself by using a VPN connection. This is simply done by launching the VPN software, logging in using your Chico State username and password, and then opening your web browser as normal. Simply installing the client does not make your connection secure. The VPN Client must be launched and logged into each time you want to make a secure VPN connection and you should also log out when you are finished. The VPN client may drop its connection if a device goes to sleep or is inactive for a long period. In this case, you may still be connected to the network, but you will no longer be secure. On most devices, there will be some sort of visual indication that you are connected using a VPN. You should monitor this indicator periodically to ensure that you are still communicating securely.

How do I get the VPN?

Students & other personal devices:

 - Select your operating system of choice from the list at the top of this article for installation instructions. Please note, not all students get automatic access to the VPN. Some students will have VPN access due to course requirements (ask your instructor!), but others may need to request VPN access by clicking here.

Faculty & Staff:

 - For university-owned devices, there is a separate VPN called the Global Protect Always ON VPN that will be pre-installed on your device. To learn more about the AlwaysON VPN, please CLICK HERE.  For personal devices, see "Student & other personal devices" above.

Additional Wireless Security Considerations

All wireless networks should be treated with extra caution as they are more vulnerable to attackers wishing to steal your information. We recommend that whether you are using campus wireless, using public Wi-Fi spot at a local coffee shop, or using a hotel's Wi-Fi while traveling, you use your Chico State VPN connection to keep your information secure. Even if you are off-campus and are only connecting to non-campus web pages or resources, we strongly recommend connecting to your Chico State VPN as a way to secure and encrypt all of your data between your computer or device and the Wi-Fi hot spot. That way an attacker monitoring Wi-Fi in that area will much less likely to be able to steal your data.



Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.


Article ID: 73365
Fri 3/8/19 11:53 AM
Wed 3/8/23 9:58 AM