Technical Help with Learning Technologies

If you are having a problem with Learning Technologies, including Canvas, Zoom, Proctorio, Kaltura or any other educational technologies please request help here. 

In order to expedite your request, please include as much information as possible, such as the course ID(2232-AAST-110W-01-1348) , names of assignments or tests, et cetera.

Screenshots showing the issue are very useful.

 
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Related Articles (6)

FAQ: Course Access and Incomplete Grades in Canvas
This article addresses common questions about access to the Canvas Learning Management System. Topics include course access for students and instructors and how Canvas handles incomplete grades.
How do I access courses from a previous term in Canvas?
Faculty and students may find themselves needing to access course materials, submissions, or records from a previous term in Canvas. Courses from previous terms are not immediately visible on the Canvas dashboard due to the platform's design, which prioritizes current and upcoming courses for a more organized user experience. Courses in previous terms can be found in your past enrollments.
How do I create a Turnitin assignment using the Turnitin External Tool in Canvas?
For instructors who prefer to use Turnitin's grading interface, learn how to seamlessly set up Turnitin assignments through Canvas for comprehensive feedback and integrity assurance.
How do I delete a shared drive in Google?
Shared drives cannot be deleted directly in Google. To request a shared drive deletion, the manager must contact Learning Technology Services.
How do I download my roster in Canvas?
Learn how to use Canvas's New Analytics to download a full course roster with students' emails.
What integrations are available in Canvas?
Canvas offers a wide range of integrations to enhance the teaching and learning experience.