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Get Connected!

The connection experience differs slightly depending on the device type being used.

Choose your device for detailed instructions or troubleshooting!

Windows/Surface Pro | Mac OS X | Linux | Ubuntu 14.04

Windows Surface RT/Phone | iOS iPhone/iPadAndroid

Game Console/TV/Streaming Device | Other 

Known Issues

Wireless Device Requirements

A few things need to be in place for you to successfully access the campus wireless services:

  • A device that is compatible with the 802.11 (a, g, n, or ac) wireless standards.
    • Wireless printers are NOT supported on any of the campus wireless networks at this time.
  • Be sure that you are in an area of campus that has wireless coverage – all regular campus buildings have full coverage, but outdoor service is only available in limited areas.
  • Your wireless device must meet at least some minimum security requirements (Phones/Tablets/Game Consoles are excluded from this):
    • The device must be running an operating system supported by its manufacturer (Windows XP support ended early 2014).
    • The device must be set to automatically install operating system patches issued by the manufacturer.
    • Laptop operating systems (Windows, MacOS) must have up-to-date anti-virus/malware software installed.
    • NOTE: These requirements will be automatically enforced by the network; get your device compliant now for your own security, and to enjoy uninterrupted service.

Available Wireless Networks

eduroam

The eduroam wireless network (SSID) is the premiere service for all campus students, faculty, and staff, offering the highest level of security, convenience, access, and enhanced services. The eduroam service uses authentication and encryption to keep your communication secure, all of which happens automatically once your device is configured for the network: as you come into range, your device will log you in, giving seamless ‘roam on’ access. Once your device is configured for the eduroam network, you’ll also be granted guest access when visiting thousands of partner universities in the US and world-wide – with the same seamless, secure access you’ll experience on our campus! For more information about eduroam, visit our support pages (above), or just dive in and get configured!

Note: to achieve that automatic login experience, your device will cache your username and password. As such, the eduroam network should only be configured on your personally owned or operated devices – don’t save your password on a borrowed laptop or a lab machine! And, if your device should be lost or stolen, change your password immediately to keep your credentials secure.

csuchico

The "csuchico" wireless network (SSID) is for devices incapable of supporting the more secure network protocols used by eduroam, such as gaming consoles, smart-TVs, etc.

csuchico-guest

The csuchico-guest network name (SSID) is a courtesy network intended for the use of campus guests. All CSU, Chico students, faculty, and staff should use one of the above networks for wireless service, not csuchico-guest – the guest network offers limited bandwidth and limited access to campus resources. Campus guests and visitors should contact ITSS in MLIB 142 or via phone (530) 898-4357 for guest access.

Feedback

Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.

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