Quick links: | Remove Eduroam | Setup Eduroam |
This article will cover the Eduroam setup for devices running ChromeOS. Depending on your hardware and the version of ChromeOS you are using, your setup process may look slightly different. We recommend installing all available system updates before you continue.
If you receive an "Unable to Connect" or similar error, please visit our office in Meriam Library 142. You may have an expired password, locked account, or affiliation issues that prevent a successful connection to the wireless network.
Continuous connection attempts could lock your Chico State account.
Remove csuchico and eduroam wireless profiles
- Go to your wireless settings by clicking the settings menu in the bottom right of your screen and clicking the arrow under the Wi-Fi icon.
- Click the gear icon to go to your wireless network settings.
- Click the arrow on the right side of the Wi-Fi network to display all known networks.
- Click the arrow on the right side of the csuchico wireless network to display the csuchico network settings.
- Click Forget to forget the csuchico network. Repeat this process with the eduroam network, if necessary.
How To Setup Eduroam:
To setup Eduroam on a Chromebook you will need to download and install eduroam-ChromeOS-Chico_State.onc to your device.
Note: This process needs to be followed carefully, as any incorrect steps may require you to start the process over again.
- Connect to the csuchico network, then open Chrome to www.csuchico.edu/eduroam.
- Here, you will be prompted to install the Secure W2 App from the Chrome Webstore.
- After installing, navigate back to your previous window, to enter your Chico State email address and password and click "Download". This will download the .onc file. If it does not download, the file is also accessible here: https://csuchico.box.com/s/buqsy7510hc70nmnjzadjc0axybe01hz
- You should see a tab that was opened automatically when the file was downloaded. This is where you will adjust the network settings.
- Alternatively, navigate to the ChromeBookOS settings in your ChromeBookOS browser by going to the following URL: chrome://net-internals
- On the left-hand side, click on the menu option for ChromeOS and then click the top-most blue link: chrome://network#general
- At the bottom of the screen, click the "Choose file" button and select the file that you downloaded in Step 3. This will install the "eduroam" configuration file on your system. Once you have selected the file, the message will change to show that it has been imported, but it will look like nothing else has happened.
- Navigate back to the Network Settings by clicking the settings menu in the bottom right of your screen and clicking the arrow under the Wi-Fi icon. From the menu, select the eduroam network. You should connect successfully.
- As an extra step, make sure to forget the csuchico network that you connected to at the beginning, using these steps.
Still need help? Visit IT Support Services in Meriam Library 142 for further assistance.
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