Accessing and Editing Audio Transcriptions in Zoom

Quick Links: | Prerequisites | Instructions | Troubleshooting |

This guide will show you how to access, review, and edit the audio transcript of a Zoom meeting recorded to the cloud using your Chico Zoom Portal. 

Zoom cloud recordings are automatically deleted after 30 days.  Zoom cloud recordings are automatically transferred to Kaltura, Chico State's media server. For longer term storage, you may want to edit the captions in Kaltura or request help editing captions from the Office of Accessible Technology Services. 

Prerequisites

  • A cloud-recorded Zoom meeting.

Step-by-Step Instructions

To access and edit audio transcriptions, do the following:

  1. From your browser, sign in to the Chico State Zoom portal.
  2. Select Zoom.
  3. From the navigation menu, select Recordings & Transcripts.
  4. Locate and Play the recording
  5. The transcript will display to the right of the video player. From here, you can review the video and edit the captions individually.

Troubleshooting

  • If you do not see the transcript, ensure that you have waited enough time for the transcription process to complete. This can take longer than the video upload.
  • If you encounter issues with accessing your recordings or transcripts, check your permissions and ensure you are logged into the correct Chico Zoom Portal account.

Still need help? If you run into problems or still need help, reach out to the Technology & Learning Program. 

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