Enabling Zoom Audio Transcripts

Quick Links: | Prerequisites | Instructions | Troubleshooting |

Zoom has automatic transcription  that can be enabled through your Chico State Zoom portal. This feature allows for live transcriptions during meetings and the ability to save the meeting transcript as an editable, searchable document. 

Prerequisites

• Access to Zoom
• Enable cloud recordings

Step-by-Step Instructions

To enable automatic transcription for your Zoom meetings, do the following:

1. Sign in to your Zoom account using SSO at csuchico.zoom.us.
2. From the left navigation menu, select Settings.
3. From the Search bar at the top of the Settings page, type "transcript." 
4. Scroll down and very that Cloud Recording is enabled.
5. Under Advanced Cloud Recording settings, select Create Audio Transcript. 
6. Under email notification, you can select the option to notify me when audio transcription is available.

Troubleshooting

If you encounter issues with automatic captions and live transcription in Zoom:

• Ensure that cloud recording is enabled.
• Verify that all necessary settings are toggled ON.
• Check your internet connection and reduce background noise for better accuracy.
• Refer to the Zoom Help Center for additional support.

Still need help? If you run into problems or still need help, faculty can reach out to the Technology & Learning Program and students can contact the Center for Technology Equity.