Captioning Support Service

The captioning services offered by the Center for Technology Equity are offered free of charge1 to university faculty and staff. After submitting a ticket, we will provide you updates regarding the status.

Please be aware that the following issues could cause delays:  

  • Foreign Language
  • Poor Audio Quality
  • Long videos (over 3 hours) 
  • High volume of videos at the start and end of the semester

Contact:
Marjorie Shepard 530-898-6532 or email mkshepard@csuchico.edu

​​​​​​​1The Center for Tech Equity can provide a quote to have our 3rd party-vendor caption the video if our turnaround time does not work with your schedule.  

 
Request Service

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Video captions ensure accessibility for students with hearing impairments and helps the university comply with state and federal laws. Use this guide to add or edit captions on your Kaltura videos.